They failed to put the tenant\'s deposit into a secure scheme. They told us that tenant had not paid two month\'s rent - but the tenant had paid. They have shut down their offices and absconded owing us 2 mths rent and having stolen the tenant\'s deposit. Before we realised that they were dishonest, we found them spectacularly incompetant. Dealing with this Company has been a nightmare. Anyone having similar problems should contact Croydon Trading Standards who are currently dealing with this case for not just us, but numerous other parties who have been ripped off. Action Fraud and the Police also are interested in any information anyone has on them.
What agent could do to change your mind?
They could have operated honestly and legally, but chose not to do so.