Beals job was to identify potential tenants who were genuinely interested in letting the property with a view to ultimately securing the right caliber tenants. This they achieved and to their credit they were unrelenting in their efforts to find a suitable tenant. They were happy to take responsibility for delivering on the goal and only contacted me when they needed to (including prompt replies to any calls I made to the agency). Once the tenant was found they closed out in a timely manner on credit checks, references, tenancy agreement signature, security deposit and settling the account.
In terms of improvement areas I would recommend a more comprehensive screening of potential tenants needs (versus what the property offers) as there were a few occasions where time was wasted with either a property requirements mis-match or appointment cancellations through lack of real tenant commitment. Also it\'s key to secure the Landlords prior permission before any agency board is put up outside the house to help promote the property.
In summary a good job was carried out and Kerry and Sophie were both very helpful.