Upminster, RM14
4.9/5, 297 reviews
95% recommended
96% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
Beresfords Group

“service is pathetic and suspicious.....”

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Jun 19,2024
Minithumbdown
Rachael
Charlotte
By: 'J'
Jun 19,2024
3 people found
this helpful
In my experience, Upminster branch selling service is pathetic and suspicious....the agent requested me to send bank statements showing proof of funds to arrange a viewing ( “this doesn't sound normal” ). Once I have emailed the sufficient doc's, then there were no response for next 5 days, even though I have emailed for an update to the concern agent and the Branch manager.. When I telephoned them after 5 days, another agent mentioned that they were arranging viewings on all these days and have offers in place. I suspect these agents are more keen to get buyer's proof of funds than doing business in a professional manner. I have to insist them to delete my private bank documents. I would recommend to stay away from this agent or strictly do not send your private data if they asked for arranging viewings. I do think this is such an invasion of privacy and I don't think they have any right to request such information for arranging viewing. Thanks
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Opening Hours
Address

Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £60,000 £7,737,500
Lettings 98% 96% £825 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
58 3 92 4 80 3 40 0 14 4
Areas covered
  • RM14
  • RM14 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“We'd like to thank Rebecca, Charlotte and Jay......”

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Jul 05,2024
Minithumbup
Rebecca
Charlotte
By: 'Hollie Dawkins'
Jul 05,2024
1 people found
this helpful
We'd like to thank Rebecca, Charlotte and Jayne for all of their help in securing our first home! They helped to make the experience as stress free as possible. Thank you so much!...
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“Great Customer Service...”

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Jun 20,2024
Minithumbup
Charlotte
Rebecca
By: 'Tracey'
Jun 20,2024
2 people found
this helpful
Great Customer Service Very good at communicating and keeping you in the loop, always ready to answer any queries....
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“service is pathetic and suspicious.....”

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Jun 19,2024
Minithumbdown
Rachael
Charlotte
By: 'J'
Jun 19,2024
3 people found
this helpful
In my experience, Upminster branch selling service is pathetic and suspicious....the agent requested me to send bank statements showing proof of funds to arrange a viewing ( “this doesn't sound normal” ). Once I have emailed the sufficient doc's, then there were no response for next 5 ...
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“Amazing service and kindness...”

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Jun 19,2024
Minithumbup
Charlotte
By: 'Lucy'
Jun 19,2024
2 people found
this helpful
I can't speak highly enough of Charlotte Micallef and her team at the Upminster Branch. Charlotte was very kind, very quick and extremely helpful in a time I needed to trust and depend on someone to help sell my house. It's very difficult nowadays to ...
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“I was very lucky to meet Charlotte, she has g......”

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Jun 04,2024
Minithumbup
Charlotte
By: 'Ton8'
Jun 04,2024
3 people found
this helpful
I was very lucky to meet Charlotte, she has gone above and beyond to help with my sale and finding my new home....
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“An outstanding service from start to finish. ......”

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May 23,2024
Minithumbup
Charlotte
By: 'N Oakins'
May 23,2024
2 people found
this helpful
An outstanding service from start to finish. Charlotte came to value the property and was so knowledgable about the local area and what has been sold recently. They advised professional photos that we then kept and this was done really quickly and efficiently. I was ...
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“Highly recommend Beresfords...”

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May 23,2024
Minithumbup
Charlotte
By: 'Marian'
May 23,2024
2 people found
this helpful
Excellent ‘no nonsense’ service. Always kept in the loop and updated. Friendly and informative staff. Thank you...
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“Great service and expertise...”

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May 23,2024
Minithumbup
Charlotte
Rebecca
By: 'Kirsty and Diane'
May 23,2024
2 people found
this helpful
My sister and I chose Beresfords to value our late parents home for probate, then later for sale. We felt in very safe hands with Charlotte and her team, the showed us kindness and gave us lots of sensible advice and support. The fact that ...
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“Becca, Charlotte and the team at Beresfords h......”

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May 23,2024
Minithumbup
Charlotte
Rebecca
By: 'Lucy'
May 23,2024
3 people found
this helpful
Becca, Charlotte and the team at Beresfords have been really helpful and have gone above and beyond to get our property sold- thank you!...
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“Excellent service was received from Charlotte......”

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May 23,2024
Minithumbup
Charlotte
By: 'Jane'
May 23,2024
2 people found
this helpful
Excellent service was received from Charlotte and all of her sales team in both the buying of and the selling of our house. They were all friendly, enthusiastic and knowledgeable and exceedingly helpful throughout the whole process. It was a pleasure working with them....
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“Rob has been really helpful and a pleasure to......”

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May 21,2024
Minithumbdown
Robert
By: 'P Hanmore'
May 21,2024
1 people found
this helpful
Rob has been really helpful and a pleasure to deal with throughout. The team have also been a huge help. Thanks guys...
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“Incredible service and team. Highly recommend...”

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May 11,2024
Minithumbup
Charlotte
By: 'Paul'
May 11,2024
2 people found
this helpful
We came to Bererfords viewing a house we fell in love with. Our property was already listed with another vendor but Charlotte promised us she could get our property sold and we be able to purchase this house. Within three weeks, this was achieved. We ...
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“Charlotte was extremely helpful with the sale......”

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Apr 24,2024
Minithumbup
Charlotte
By: 'John Edward Szczygielski'
Apr 24,2024
2 people found
this helpful
Charlotte was extremely helpful with the sale of our property and arranging a viewing within days....
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“Flawless Experience as a First Time Buyer...”

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Apr 23,2024
Minithumbup
Charlotte
By: 'Jack'
Apr 23,2024
2 people found
this helpful
I can't thank the team at Beresford Upminster enough for their help, support and advice throughout the process of purchasing our first property. They were extremely accommodating in arranging viewings, prompt with their communication and remained professional and polite throughout the process....
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“Charlotte Micallef was highly professional an......”

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Apr 08,2024
Minithumbup
Charlotte
Rebecca
By: 'Pelham Temple, Michelle Temple'
Apr 08,2024
5 people found
this helpful
Charlotte Micallef was highly professional and engaging. She kept us completely informed of any progression and developments in selling our house. Any emails and calls were answered in good time. All in all a pleasure to have sold through Beresfords!...
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“Charlotte review Charlotte has done everyth......”

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Apr 07,2024
Minithumbup
Charlotte
By: 'Erin'
Apr 07,2024
4 people found
this helpful
Charlotte review Charlotte has done everything in her power to get our offer through and accepted. Through all the twists and turns she has not given up and we are so grateful to be on our way to purchasing our new home....
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“Do you want the best?...”

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Mar 11,2024
Minithumbup
Charlotte
Rebecca
By: 'Michael'
Mar 11,2024
10 people found
this helpful
Charlotte came over to value our bungalow. She immediately put us at ease. She was very friendly, bubbly and professional as well as very reassuring-which we really needed! We were very happy to give her our business from 3 agents we had to value our property. ...
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“Very proactive on getting our purchase agreed......”

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Mar 11,2024
Minithumbup
Charlotte
Rebecca
By: 'Martyn'
Mar 11,2024
9 people found
this helpful
Very proactive on getting our purchase agreed quickly. Becky did well showing us around twice in two consecutive days....
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“Charlotte has been so thorough and profession......”

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Feb 15,2024
Minithumbup
Charlotte
By: 'Jo'
Feb 15,2024
6 people found
this helpful
Charlotte has been so thorough and professional with our house sale. She always gets back to us promptly and has been an immense help with our house sale. I wouldn't hesitate to recommend Upminster Beresfords...
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“Excellent service and advice from Charlotte w......”

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Feb 15,2024
Minithumbup
Charlotte
By: 'William'
Feb 15,2024
6 people found
this helpful
Excellent service and advice from Charlotte which enabled a sale of my property....
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“New Home...”

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Feb 14,2024
Minithumbup
Charlotte
By: 'Jill Jarvis'
Feb 14,2024
6 people found
this helpful
Charlotte was extremely helpful, made the selling of my new home so easy....
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“I am in the early stages of buying a property......”

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Feb 14,2024
Minithumbup
Charlotte
By: 'Leanne'
Feb 14,2024
6 people found
this helpful
I am in the early stages of buying a property and I have found that Beresfords have been very efficient so far. I have always been able to contact someone and my messages have been passed to the relevant people in a timely manner. Viewings ...
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“Great service...”

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Feb 12,2024
Minithumbup
Amy
By: 'Ariyan'
Feb 12,2024
3 people found
this helpful
Great service from start to finish with Amy and the Beresford Upminster team. Happy to recommend and would look to work with them again in the future...
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By: Christopher Dutton - Area Director Residential Let
Feb 20, 2024
View all comments (1)
Thank you for your fantastic feedback! I am delighted to hear that Amy and the Upminster lettings team provided you with exceptional service from beginning to end. It's great to know that you are satisfied with our work and that you would recommend us. ...

“I have recently purchased a property through ......”

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Feb 10,2024
Minithumbup
By: 'Chris'
Feb 10,2024
5 people found
this helpful
I have recently purchased a property through Beresfords. The whole process was very smooth. I dealt with Adam who was communicative and professional throughout. All information was provided in a timely manner, when Adam wasn’t available he always returned messages promptly. Highly recommended....
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“Charlotte and the team at Beresfords are tena......”

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Feb 08,2024
Minithumbup
Charlotte
By: 'Warren Dupuy'
Feb 08,2024
6 people found
this helpful
Charlotte and the team at Beresfords are tenacious in getting your house sold. Continued regular updates via email and phones on progress and market movements mean you feel included. Charlotte's honesty with telling you as she's sees it, whether it be price expectations or things ...
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“Such nice people to deal with, really respons......”

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Feb 07,2024
Minithumbup
Amy
Holly
By: 'TB'
Feb 07,2024
4 people found
this helpful
Such nice people to deal with, really responsive and helpful team, they did their job efficiently and with care....
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By: Christopher Dutton - Area Director Residential Let
Feb 20, 2024
View all comments (1)
Thank you for your kind words! I am thrilled to hear that our team was responsive, helpful, and efficient while also handling your needs with care. Providing excellent service is our top priority, and I am glad we met your expectations. If you ever need assistance in the future, don't hesitate to reach out. ...

“A very easy buying & selling experience...”

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Feb 02,2024
Minithumbup
Rachael
By: 'Emma'
Feb 02,2024
4 people found
this helpful
A very easy buying & selling experience (so far!) Kept surprisingly well informed of situation, next steps etc. There's been no ambiguity, all been managed very efficiently and thoughtfully (we have 2 young boys so appreciate the open house rather than multiple viewings at various times in ...
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“Charlotte Micallef...”

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Jan 29,2024
Minithumbup
Charlotte
By: 'Elizabeth'
Jan 29,2024
7 people found
this helpful
We are so impressed by the service Charlotte Provided. From the onset she was professional, informative and approachable answering all our questions and easing our concerns about the quiet traumatic experience of selling and buying....
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“Five star experience with Charlotte...”

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Jan 29,2024
Minithumbup
Charlotte
By: 'Sirisha'
Jan 29,2024
7 people found
this helpful
I had a positive experience with Charlotte, who assisted me in finding a house. She was extremely accommodating during arrangement of viewings, prompt in her dealings, and maintained a neutral stance between the buyer and the seller. Charlotte provided timely and relevant information, along with ...
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“High integrity and efficiency...”

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Jan 29,2024
Minithumbup
Charlotte
By: 'P'
Jan 29,2024
7 people found
this helpful
Charlotte, our dedicated estate agent, made our house-hunting experience truly seamless. Her promptness in organizing viewings and maintaining a neutral and fair approach between buyer and seller was commendable. Charlotte consistently delivered relevant information in a timely manner, demonstrating a high level of professionalism. Additionally, ...
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Staff picture Charlotte
Staff picture Abby
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Staff picture Amy
Staff picture Rachael
Staff picture Lauren
(17)
Staff picture Holly
(16)
Staff picture Charlie
Staff picture Jordan
Staff picture Rebecca
Staff picture Sharon
(3)
Staff picture Lauren
(3)
Staff picture Karen
Staff picture Robert
Staff picture Ian
Staff picture Ella
No fees information available
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Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner

Awards won by Beresfords, Upminster RM14 2UB



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Beresfords

Branch - Upminster, RM14