50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jun 14,2010
Jun 14,2010
1
people found
this helpful
this helpful
I had problems with my Landlady stealing my utilities in her downstairs business. Udens would not only help me investigate it they actually told me they couldn't deal with me anymore. They have completely left me to sort out a complete mess in which I have lost money through no fault of my own. They never informed me that all the meters were shared and although they kept saying it would be sorted out they have done nothing. I am currently preparing to take them and my land lady to court.
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Latest Reviews
22nd May 2023
reviewed by 'Scintilla'
3rd Jun 2017
reviewed by 'Susan'
24th Jul 2016
reviewed by 'John'
14th Jun 2010
reviewed by 'Bear'
Opening Hours
Address
Uden Estate Agents
88 Dyke Road
Brighton
Brighton and Hove
BN1 3JD
01273 721721
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £575 | £1,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 22,2023
May 22,2023
0
people found
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DEPLORABLE is the best word for Uden's - a very small company who treat Tenants as a bother. NO Out-of-Hours protection for boiler breakdown or any other emergency -- I was told flatly, "Having NO heat is NOT an emergency" in both winters of 21-22 ...
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May 23, 2023
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(1)
Thank you for your comments. The office hours are between 9am-5pm Mon-Fri. We have an out of hours mobile number with one of our staff and this operates 24 hours a day 7 days a week. We also have emergency contact numbers for gas and emergency services on our answer phone. We do not have a tenant with the name of Scintilla so I cannot respond to this review directly. ...
Jun 03,2017
Jun 03,2017
0
people found
this helpful
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Udens have been my letting agents for over 10 years and during that time they have been very professional, highly courteous and ensured my flats have been tenanted throughout. I would highly recommend them....
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Comment on agent fees
Very reasonable
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Jul 24,2016
Jul 24,2016
0
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this helpful
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Disgusting agent.Took my cleaning fees of £180 from me.Did not fix my intercom in 2 years and rotted window.Replaced a window with plastic....
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What agent could do to change your mind?
Bad.Admin fees and cleaning fees.Attached Filesnbsp;
Comment on agent fees
Bad.Admin fees and cleaning fees.
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Jun 14,2010
Jun 14,2010
1
people found
this helpful
this helpful
I had problems with my Landlady stealing my utilities in her downstairs business. Udens would not only help me investigate it they actually told me they couldn't deal with me anymore. They have completely left me to sort out a complete mess in which I ...
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Jul 25, 2011
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We would just like to add that we had no knowledge about this issue to begin with. It turned out to be true, the landlady had a tap in her shop that was attached the boiler upstairs! this is obviously wrong and when we found out it was dealt with it immediately because this was unfair to the tenant.
The main reason it took so long to be resolved was because the tenant would not agree on a figure of compensation. We got the gas company out so as to be completely fair to this tenant as she had ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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The main reason it took so long to be resolved was because the tenant would not agree on a figure of compensation. We got the gas company out so as to be completely fair to this tenant as she had actually been wronged, but she still didn’t agree with the compensation figure.
In the end we literally had to say “what is it that you want†and even though her demand was grossly disproportionate to the use of a tap down stairs we got this amount refunded to her.
I think the review above is rather harsh considering the circumstances.