I had problems with my Landlady stealing my utilities in her downstairs business. Udens would not only help me investigate it they actually told me they couldn't deal with me anymore. They have completely left me to sort out a complete mess in which I have lost money through no fault of my own. They never informed me that all the meters were shared and although they kept saying it would be sorted out they have done nothing. I am currently preparing to take them and my land lady to court.