Alton, GU34
5/5, 1078 reviews
99% recommended
97% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

“Richard was great at answering any questions ......”

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May 11,2024
Minithumbup
Richard
By: 'Freya'
May 11,2024
6 people found
this helpful
Richard was great at answering any questions I had and provided me with all the information I needed to ensure a easy move.
Was this helpful? Yes
By: Tim B
May 13, 2024
It's good to hear that Richard made your move easy and I hope you will be super happy in your new home. Thank you very much for posting your kind review, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards

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Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £25,000 £3,000,000
Lettings 93% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 2 314 6 275 3 245 2 15 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Richard has been very helpful throughout the ......”

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May 24,2024
Minithumbup
Richard
By: 'Rachel'
May 24,2024
2 people found
this helpful
Richard has been very helpful throughout the entire process of finding us tenants for our property. Great communication and professionalism from beginning to end....
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By: Tim B
May 24, 2024
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Many thanks for your generous 5 star review and for trusting us at WPR with your business. We are very grateful to you for sharing your thoughts. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The most stress-free rental process ever!...”

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May 24,2024
Minithumbup
Richard
By: 'Arda Yigit'
May 24,2024
1 people found
this helpful
We are so happy that we finally found the best house for us through Warren-Powell Richards at a time when our house search was becoming desperate. We can't thank Richard Santos enough for answering every question we had with great patience and for managing our ...
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Was this helpful? Yes
By: Tim B
May 27, 2024
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Thank you very much for the super review and 5 star mention of my friend and colleague Richard Santos who heads up WPR Lettings. I hope you will be very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was great at answering any questions ......”

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May 11,2024
Minithumbup
Richard
By: 'Freya'
May 11,2024
6 people found
this helpful
Richard was great at answering any questions I had and provided me with all the information I needed to ensure a easy move....
read full review
Was this helpful? Yes
By: Tim B
May 13, 2024
View all comments (1)
It's good to hear that Richard made your move easy and I hope you will be super happy in your new home. Thank you very much for posting your kind review, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“They are very helpful during the process, and......”

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May 10,2024
Minithumbup
Polly
Clare
By: 'Nixon'
May 10,2024
1 people found
this helpful
They are very helpful during the process, and response to enquiries efficiently....
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Was this helpful? Yes
By: Tim B
May 10, 2024
View all comments (1)
Many thanks for taking the time to post your 5 star review and your kind words regarding Clare and Polly. We are very grateful to you and wish you all the very best in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been assisting me with letting a ......”

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May 10,2024
Minithumbup
Richard
By: 'Lloyd Jarman'
May 10,2024
2 people found
this helpful
Richard has been assisting me with letting a local property in Alton for a number of years. Every time I have an issue or a change of tenant I get an excellent 100% service from Richard and know I'm in good hands. Highly recommended Letting Agent ...
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Was this helpful? Yes
By: Tim B
May 13, 2024
View all comments (1)
It's very good of you to have shared your thoughts on working with Richard who heads up WPR Lettings and also very much appreciated that you have been such a super client of our company. Many thanks and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been very helpful during our move......”

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May 04,2024
Minithumbup
Richard
By: 'Sam'
May 04,2024
5 people found
this helpful
Richard has been very helpful during our move and has given friendly service from the get-go. As renters, we've had some negative experiences with prior lettings agents so are really pleased that service at WPR has been so positive....
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Was this helpful? Yes
By: Tim B
May 05, 2024
View all comments (1)
It’s great to hear that Richard took good care of you in your recent property search and very kind of you to have posted your positive 5 star review. Thank you very much. I hope you are enjoying life in your new home, regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“AGENT DELIGHT...”

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Apr 22,2024
Minithumbup
Richard
By: 'Daniel'
Apr 22,2024
1 people found
this helpful
Right from the start just over 4 years ago now we were introduced to Richard Santos who showed us around what was to become our new home. He was straight and true from day one and beyond, always courteous, polite and helpful. All his staff that ...
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By: Tim B
Apr 25, 2024
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Thank you very much indeed for writing such a kind review regarding my friend and colleague Richard Santos. It's great to hear that all went well and that you felt well looked after. I wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Happy to recommend to all friends and family...”

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Apr 09,2024
Minithumbup
Richard
Estelle Gurney
By: 'Millie'
Apr 09,2024
3 people found
this helpful
10/10 service and gave us all the information required to make the move as easy as possible! Super friendly and welcoming staff throughout the whole process....
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Was this helpful? Yes
By: Tim B
Apr 10, 2024
View all comments (1)
It's great to hear that Richard and Estelle made your move into a new home as easy as possible complete with friendly smiles. I hope you will be very happy in your new home and many thanks for taking the time to post your 5 star review. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR provided us with an excellent service...”

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Apr 04,2024
Minithumbup
Polly
By: 'Michael'
Apr 04,2024
1 people found
this helpful
WPR provided us with an excellent service. As always when selling a house there were issues, including buyers dropping out for no good reason. But as soon as that happened WPR were on the case and found another buyer within days...
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Was this helpful? Yes
By: Tim B
Apr 08, 2024
View all comments (1)
Thank you very much for picking us at WPR to act as your estate agent and for taking the time to post your kind review featuring Polly. I am delegated that your sale got across the line and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“No problems renting and leaving...”

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Apr 03,2024
Minithumbup
Richard
By: 'Greg C'
Apr 03,2024
4 people found
this helpful
Richard was great when we first viewed our home over seven years ago and the great service hasn't changed when we recently moved out. Many thanks!...
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Was this helpful? Yes
By: Tim B
Apr 04, 2024
View all comments (1)
Thank you for being an A1 5 star tenant for the last 7 years and now for posting your kind review featuring Richard Santos who head up the WPR Lettings team. Very best wishes for the future, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I would highly recommend WPR without any hesi......”

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Mar 28,2024
Minithumbup
Clare
By: 'Steve'
Mar 28,2024
1 people found
this helpful
I would highly recommend WPR without any hesitation. Clare has been so patient and understanding after we had experienced a series of slow and incompetent solicitors. Clare was always there at the end of the phone to help with any queries and was always very ...
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Was this helpful? Yes
By: Tim B
Mar 28, 2024
View all comments (1)
Many thanks for your kind words regarding Clare and also for being such a great client of our company. We really appreciate you sharing your thoughts with a 5 star review and your business and wish you all the very best for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I cannot recommend WPR highly enough. Clare h......”

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Mar 28,2024
Minithumbup
Clare
By: 'Julie'
Mar 28,2024
2 people found
this helpful
I cannot recommend WPR highly enough. Clare has been wonderful throughout the whole process of our purchase. She was always ready at the end of the phone or email to answer any queries and always in a friendly and helpful manner. We also used WPR ...
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Was this helpful? Yes
By: Tim B
Mar 28, 2024
View all comments (1)
Thank you very much indeed for taking the time to share your experience and post your kind review featuring the wonderful Clare and very best wishes for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I am pleased to give a review of Ms Melissa C......”

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Mar 25,2024
Minithumbup
Melissa
By: 'Jane Louise Higgs'
Mar 25,2024
3 people found
this helpful
I am pleased to give a review of Ms Melissa Cannons, Property Manager at Warren Powell-Richards Lettings Agency. Melissa is an efficient and effective facilitator for communicating with contractors, arranging work jobs, tenancy visits/inventories, and offering solutions to landlord property problems. I find her ...
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Was this helpful? Yes
By: Tim B
Mar 25, 2024
View all comments (1)
Thank you very much indeed for taking the time to post your kind and thoughtful review featuring Melissa at WPR Property management. We are very appreciative and wish you all the very best with your property and also in the future. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare has been absolutely amazing throughout ......”

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Mar 16,2024
Minithumbup
Clare
Clive
By: 'Marilyn'
Mar 16,2024
2 people found
this helpful
Clare has been absolutely amazing throughout our sale, she not only advised, but also kept us up to date with everything as it happened. She is a genuinely a nice person who knows her job. Thank you so much Clare, we really appreciate all you ...
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Was this helpful? Yes
By: Tim B
Mar 17, 2024
View all comments (1)
Thank you very much for writing such a kind and supportive review regarding Clare at WPR Alton. She is a real star so it’s really great to see your appreciation of her hard work. Thank you also for picking WPR to act as your estate agent, we wish you all the very best with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“All of the staff showed patience and respect ......”

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Mar 11,2024
Minithumbup
Clive
Polly
By: 'Andrew'
Mar 11,2024
4 people found
this helpful
All of the staff showed patience and respect with a few changes of heart over properties to purchase. We bought and sold via WPR and they managed both transactions smoothly as a team....
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Was this helpful? Yes
By: Tim B
Mar 12, 2024
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Thank you for taking the time to post your review featuring Clive and Polly and their colleagues at WPR Alton and also for using our services to sell and buy your homes. We are very appreciative and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service, very helpful and friendly. Wou......”

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Mar 06,2024
Minithumbup
Richard
By: 'Fatima'
Mar 06,2024
3 people found
this helpful
Great service, very helpful and friendly. Would definitely recommend to anyone looking to move :)...
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Was this helpful? Yes
By: Tim B
Mar 07, 2024
View all comments (1)
Thank you very much for the 5 star review and the kind words about Richard who heads up our WPR Lettings team. We are very grateful to you and hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Service and Great Staff...”

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Mar 01,2024
Minithumbup
Richard
Melissa
By: 'Alison'
Mar 01,2024
2 people found
this helpful
Great Service and Great Staff I have found the staff at WPR to be unfailingly helpful in managing tenants, contractors and our own expectations as landlords. They work as a team to solve any difficulties quickly and smoothly and it is a pleasure to work ...
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Was this helpful? Yes
By: Tim B
Mar 04, 2024
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Many thanks for writing such a kind and thoughtful review featuring Richard, Mellissa and Trish. We are very grateful to you and also very appreciative of your business. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service, friendly staff and efficient. ......”

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Feb 22,2024
Minithumbup
Richard
By: 'Sholto'
Feb 22,2024
4 people found
this helpful
Great service, friendly staff and efficient. We mainly dealt with Richard Santos in the office, always returned calls and helped whenever he could....
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Was this helpful? Yes
By: Tim B
Feb 22, 2024
View all comments (1)
Many thanks for your review featuring Richard Santos who heads up WPR Lettings. We are very grateful to you for sharing your thoughts. Regards and very best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“Clare was extremely helpful, going above and ......”

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Feb 16,2024
Minithumbup
Clare
Polly
By: 'Steve'
Feb 16,2024
2 people found
this helpful
Clare was extremely helpful, going above and beyond in helping to sort out the probate in the sale of the house. Nothing was too much trouble and all questions, there were a few, were answered promptly and clearly. Both Polly and Clare dealt with the ...
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Was this helpful? Yes
By: Tim B
Feb 16, 2024
View all comments (1)
Many thanks for picking us at WPR out from the crowds to act as your estate agent and now for taking the time to write your supportive review featuring Clare and Polly. It's very kind of you and we are very appreciative. Regards and best wishes for the future, Tim B, Senior Partner, Warren Powell-Richards ...

“As a long-standing customer of WPR, our most ......”

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Jan 26,2024
Minithumbup
Richard
By: 'Hayley Jones'
Jan 26,2024
2 people found
this helpful
As a long-standing customer of WPR, our most recent experience with them was very smooth and straightforward as always. From giving our notice to handing back our keys, Richard kept us in the loop every step of the way which was really appreciated. New tenants ...
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Was this helpful? Yes
By: Tim B
Jan 27, 2024
View all comments (1)
Thank you very much for taking the time to post your detailed review featuring Richard Santos and for being such a model tenant over the years. We are very grateful to you and I wish you all the very best with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Clare was my primary point of contact whilst ......”

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Jan 24,2024
Minithumbup
Clare
By: 'Owen'
Jan 24,2024
2 people found
this helpful
Clare was my primary point of contact whilst purchasing a property through WPR. As a first time buyer, I found her very helpful and patient with me as a newbie to the experience. She was helpful and arranging surveys and general communication was painless. It ...
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Was this helpful? Yes
By: Tim B
Jan 25, 2024
View all comments (1)
Many thanks for your kind words about Clare at WPR Alton. She is real star so it's lovely to see her getting your recognition. I hope you will be very happy in your new home. Regards and many thanks, Tim B, Senior Partner, Warren Powell-Richards$ ...

“letting a home...”

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Jan 18,2024
Minithumbup
Richard
Polly
By: 'Cara and Reece'
Jan 18,2024
1 people found
this helpful
Polly was so helpful fitting me and my partner in to view the house when it worked for us. Richard has been amazing during the whole process he's happy to answer all questions you have and is so helpful has made the process run so ...
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Was this helpful? Yes
By: Tim B
Jan 18, 2024
View all comments (1)
Thank you very much for taking the time to post your review featuring Polly and Richard. We really appreciate these reviews so are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Really recommend anyone who's looking for a f......”

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Jan 06,2024
Minithumbup
Richard
Estelle Gurney
By: 'Katie'
Jan 06,2024
1 people found
this helpful
Really recommend anyone who's looking for a first time rental property or a property in general to use WPR! Richard from Alton branch and Estelle from Farnham branch who specialise in rentals, where absolutely lovely. Very quick to respond to emails and queries and dealt ...
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Was this helpful? Yes
By: Tim B
Jan 08, 2024
View all comments (1)
Thank you very much for your kind review featuring Richard who heads up the WPR Lettings team and his colleague Estelle. Thank you also for your recommendation of WPR to your friends. We are very grateful to you and hope that you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Again Richard Santos has proven to be not onl......”

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Nov 20,2023
Minithumbup
Richard
By: 'kevin taylor'
Nov 20,2023
5 people found
this helpful
Again Richard Santos has proven to be not only very experienced but also efficient and totally customer focused, a real pleasure to work with....
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By: Tim B
Nov 23, 2023
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Many thanks for your supportive review featuring Richard and for being such a great client of our humble company. It is much appreciated and we wish you all the very best. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thanks to WPR and particularly Polly we have ......”

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Nov 03,2023
Minithumbup
John
Polly
By: 'james'
Nov 03,2023
3 people found
this helpful
Thanks to WPR and particularly Polly we have managed to secure our dream home in lovely Alton. The service provided has been excellent, they have always been available to sort out any issues and have provided a truly professional service. I cannot recommend them highly ...
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Was this helpful? Yes
By: Tim B
Nov 04, 2023
View all comments (1)
It’s always great to hear when someone has landed their dream home and we all hope you will be very happy there. Thank you very much for your kind words regarding Polly and her WPR colleagues and your recommendation of WPR Alton, we are very grateful to you. Best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, Good at what he does....”

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Oct 31,2023
Minithumbup
Richard
By: 'Bianka'
Oct 31,2023
3 people found
this helpful
I am a long standing customer and have know Richard since the start. He went to all lengths to ensure that I moved in to the property that was right for me. Since then Richard has been a pleasure to communicate with and an absolute ...
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By: Tim B
Oct 31, 2023
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Thank you very much for your kind words and recommendation of Richard who heads up WPR Lettings. It’s very good of you to have shared your thoughts and very much appreciated. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“An excellent service from start to finish!...”

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Oct 30,2023
Minithumbup
Richard
By: 'Rob'
Oct 30,2023
2 people found
this helpful
We're delighted once more to have used WPR in letting our flat. Once again Richard Santos has has been outstanding in all respects. As well as 'tenant finding' and referencing; Richard has galvanised the various services and ultilities required, organising all Safety Certificates and Checks, ...
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Was this helpful? Yes
By: Tim B
Oct 31, 2023
View all comments (1)
Thank you very much for being such a great supporter of WPR over the years and entrusting us to look after your property, we are extremely grateful to you and really appreciate your business. Thank you too for this kind review and for sharing your thoughts on working with Richard Santos who heads up WPR Lettings, I know he will be delighted to see your comments. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I cannot thank WPR enough; we've just purchas......”

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Oct 27,2023
Minithumbup
Polly
By: 'Em'
Oct 27,2023
4 people found
this helpful
I cannot thank WPR enough; we've just purchased our first house. Polly in particular has been amazing throughout - as first time buyers we honestly had absolutely no idea what we were doing. Polly was constantly quelling my worries and advised on any queries we ...
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Was this helpful? Yes
By: Tim B
Oct 30, 2023
View all comments (1)
What a super and kind review of WPR Alton and in particular my business partner Polly Gillert. Thank you very much indeed for your supportive words and recommendation. We hope you absolutely love your fab new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-RIchards ...

“My partner and I are first time renters but R......”

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Oct 23,2023
Minithumbup
Richard
Estelle Gurney
By: 'Chloe'
Oct 23,2023
5 people found
this helpful
My partner and I are first time renters but Richard and Estelle were both so helpful and ensured everything went smoothly and quickly, and were always quick to answer any queries we had. I would definitely recommend as we were never left feeling unsure or ...
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By: Tim B
Oct 24, 2023
View all comments (1)
It's great to hear that Richard and Estelle did a good job of assisting you with your move especially as you are first time renter and I know it can all seem a bit daunting. It's very much appreciated that you shared your experience and I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard and Estelle helped us all the way thr......”

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Oct 23,2023
Minithumbup
Richard
Estelle Gurney
By: 'Josh'
Oct 23,2023
2 people found
this helpful
Richard and Estelle helped us all the way through our renting process. They were extremely polite and professional and ensured we had everything we needed to complete the process. I would thoroughly recommend using WPR if you're looking to rent somewhere, especially if you're first ...
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By: Tim B
Oct 24, 2023
View all comments (1)
Thank you very much for the review featuring Richard and Estelle at Warren Powell-Richards Lettings. It's good to hear that they did a good job of assisting you with your move and very kind of you to have shared your thoughts. I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
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Staff picture Polly
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Staff picture Clare
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Staff picture Clive
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Staff picture Estelle Gurney
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Staff picture Tim
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

Awards won by Warren Powell Richards, Alton GU34 1EN



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Warren Powell Richards

Branch - Alton, GU34