0% lettings valuation accuracy
0% lettings fee satisfaction
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Jun 10,2010
Jun 10,2010
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We always believed we are decent tenants - no specific requirements at the beginning, no delay in payments, kept the flat in a nice condition. However, Young London consented (with the builder) a construction work in our tiny flat and gave us only few hours of notice.
During the construction period, no compensation was made to the non-livable flat, and we were forced to pay extra electricity fees for the machines. All these made no sense - 1) Young London consented everything, including the starting date, and workers just broke in our flat. 2) very short notice so we couldn't plan in advance where to live. 3) We were paying for the electricity for repairing and rent for a non-livable flat.
We understand the feeling that, Young London is a big organization and might treat both owners and tenants properly. But faithfully, we were very disappointed at the way they dealt with this.
During the construction period, no compensation was made to the non-livable flat, and we were forced to pay extra electricity fees for the machines. All these made no sense - 1) Young London consented everything, including the starting date, and workers just broke in our flat. 2) very short notice so we couldn't plan in advance where to live. 3) We were paying for the electricity for repairing and rent for a non-livable flat.
We understand the feeling that, Young London is a big organization and might treat both owners and tenants properly. But faithfully, we were very disappointed at the way they dealt with this.
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Latest Reviews
31st Oct 2014
reviewed by 'Tenant'
12th Sep 2013
reviewed by 'Jennie'
16th Jul 2013
reviewed by 'Dk'
Opening Hours
Address
Young London
30 Marsh Wall
Canary Wharf,London
Greater London
E14 9TP
0207 7531 7700
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £1,700 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 31,2014
Oct 31,2014
0
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I have never dealt with such a disorganised bunch, we wait months for anything to be fixed, no one contacts you and you are always chasing them time and time again. the customer service is non-existent and as for the awards that are in the ...
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What agent could do to change your mind?
They could have done a porpper jobAttached Filesnbsp;
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Nov 18, 2014
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(1)
Hi 'Tenant',
I am sorry to hear that you have not been happy with our service.
Please feel free to give me a call directly on 0207 531 7712 so we can discuss the situation.
It is definitely not our aim to leave people feeling unhappy with our service.
Best regards,
Samantha Richardson,
General Manager - Resident Services ...
Sep 12,2013
Sep 12,2013
4
people found
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Unfortunately I have to agree with the previous reviewer. This agency have some great properties, but they are all style and no substance. They popped up out of the blue around five years as a result of a lucky property purchase where the developers had ...
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Jul 16,2013
Jul 16,2013
2
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I am a tenant and am just now understanding the 30+ page lease, the weeks-long process to sign said lease, and all the other inconsistencies, issues, and inefficient unprofessionalism I encountered in the beginning. Should I have taken it as a sign to walk away. Young ...
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What agent could do to change your mind?
Provide prompt responses. Provide accurate list of fees and charges at check-in. Take time to accurately go through entire check-in list and ensure I agreed.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
It's a great shame that Badoma was unhappy with the inconvenience caused by emergency steps taken to fix water damage at their apartment. The leak was reported immediately before the tenants went on holiday and it was agreed that the emergency work would be carried out while they were away. Unfortunately, dehumidifiers were needed to ensure that the flat dried as quickly as possible and two of these remained in the apartment for some weeks once they returned from holiday - an inconvenience to those living at the apartment. Knowing that these can guzzle electricity, Young London arranged to pay their entire electricity bill from the time that the repairs were carried out and the dehumidifiers were used until the end of their tenancy.
Unfortunately, sometimes unforeseen emergencies do occur and we have to move quickly to prevent further damage and to make those living at the apartment as comfortable as possible as fast as we can.