“We always believed we are decent tenants - no specific ......”
1 Star Review
Jun 10,2010
By:
'Badoma'
Jun 10,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
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We always believed we are decent tenants - no specific requirements at the beginning, no delay in payments, kept the flat in a nice condition. However, Young London consented (with the builder) a construction work in our tiny flat and gave us only few hours of notice.
During the construction period, no compensation was made to the non-livable flat, and we were forced to pay extra electricity fees for the machines. All these made no sense - 1) Young London consented everything, including the starting date, and workers just broke in our flat. 2) very short notice so we couldn't plan in advance where to live. 3) We were paying for the electricity for repairing and rent for a non-livable flat.
We understand the feeling that, Young London is a big organization and might treat both owners and tenants properly. But faithfully, we were very disappointed at the way they dealt with this.
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It's a great shame that Badoma was unhappy with the inconvenience caused by emergency steps taken to fix water damage at their apartment. The leak was reported immediately before the tenants went on holiday and it was agreed that the emergency work would be carried out while they were away. Unfortunately, dehumidifiers were needed to ensure that the flat dried as quickly as possible and two of these remained in the apartment for some weeks once they returned from holiday - an inconvenience to those living at the apartment. Knowing that these can guzzle electricity, Young London arranged to pay their entire electricity bill from the time that the repairs were carried out and the dehumidifiers were used until the end of their tenancy.
Unfortunately, sometimes unforeseen emergencies do occur and we have to move quickly to prevent further damage and to make those living at the apartment as comfortable as possible as fast as we can.