James was generally very competent during the process of signing a rental agreement for our property in London. Very pleasant to deal with and very quick to get back to us on anything.
The only reason for not rating as excellent was that I didn\'t feel one or two things were explained as well as they could have been- mainly around the check-out fees. I understand what this involves and the costs associated now but James\' explanation at the time of signing was not particularly clear.
All in all though i\'d definitely recommend James to a friend.