0% lettings valuation accuracy
50% lettings fee satisfaction
Apr 18,2024
Apr 18,2024
1
people found
this helpful
this helpful
Charles White has to be without doubt the worst property factor in Edinburgh. The management team are woefully inept and quite frankly rude.
They have zero interest in working with property owners to manage the development. It's all about the money......
Do not use Charles White! Find another factoring agent!
They have zero interest in working with property owners to manage the development. It's all about the money......
Do not use Charles White! Find another factoring agent!
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Jun 05, 2024
I cannot help but agree to the above comment. I have found Charles White to be manulative, unhelpful regarding a serious complaint I have made, which is still not resolved after three months and money grabbing. I am a property owner of several years owning several properties, only one managed by Charles White and they are way beyond the most incompetent company I have met in my experience.
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Latest Reviews
18th Apr 2024
reviewed by 'Edinburgh Property Owner'
6th Dec 2021
reviewed by 'Willie'
11th Feb 2020
reviewed by 'Anne'
2nd Nov 2017
reviewed by 'Victim'
Opening Hours
Address
Charles White
92 Morningside Road
Edinburgh
City of Edinburgh
EH10 4BY
0131 447 8191
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 3 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 18,2024
Apr 18,2024
1
people found
this helpful
this helpful
Charles White has to be without doubt the worst property factor in Edinburgh. The management team are woefully inept and quite frankly rude.
They have zero interest in working with property owners to manage the development. It's all about the money......
Do not use Charles ...
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Jun 05, 2024
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(1)
I cannot help but agree to the above comment. I have found Charles White to be manulative, unhelpful regarding a serious complaint I have made, which is still not resolved after three months and money grabbing. I am a property owner of several years owning several properties, only one managed by Charles White and they are way beyond the most incompetent company I have met in my experience. ...
Dec 06,2021
Dec 06,2021
1
people found
this helpful
this helpful
why did Charles White claim money for cleaners and gardeners doing a job during lock/down ? people were on furlough, old, sick, dying yet Charles White says the work was done and stole money during the pandemic how sick are these
,...
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Feb 11,2020
Feb 11,2020
0
people found
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We have always had excellent service from Charles White . Our present agent, Robyn Rae, is exemplary in all that she does. Her email responses are always speedy and helpful and her visits a pleasure. She is a credit to the company....
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Sep 30, 2022
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I think the very opposite, Had many meetings with Robyn, on many issues at our development and she tells you to your face what she will do and does nothing. many example: Feb you will receive your quote for the window repair to communal stair by the end of the week, March email you will receive it by the end of the week. May email you will receive it asap. 30th of September still awaiting Quote. Shocking Service. This is just one instance ...
Dec 06,2019
Dec 06,2019
7
people found
this helpful
this helpful
An absolutely shambolic organisation, who in all honesty would struggle to run a bath between them, let alone run a property development. Absolutely no consideration for customer service or the wellbeing of the proprietors they are expected to care for. They will do their upmost ...
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Sep 30, 2022
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Totally agree, Our development in Linlithgow has been " ripped off "for years by the company. I am considering taking legal advise about them. ...
Feb 11,2019
Feb 11,2019
0
people found
this helpful
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We have had several comunications with Robyn Rae since December and on each occasion have received prompt, helpful and friendly replies. She seems to be a very efficient member of staff....
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Comment on agent fees
Reasonable
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Nov 02,2017
Nov 02,2017
7
people found
this helpful
this helpful
Charles white were our management factors at the herald building for a number of years until voted out by resident. They took me to court and pleased to say I won the case. Watch your money i had to...
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Comment on agent fees
Watch your money
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Oct 31, 2018
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Factors at my development. Absolutely horrendous customer service. Fees are shocking and they will do anything to get more through admin charges. Please steer clear and avoid - the worst company I have ever had to deal with!!!! ...
May 05,2017
May 05,2017
0
people found
this helpful
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I am impressed by the level of service from Charles White.
I have been living here for two years and have always had an excellent response from the staff of Charles White to any matter which I have drawn to their attention.
I am a ...
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Comment on agent fees
They seem reasonable to me
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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