50% lettings valuation accuracy
67% lettings fee satisfaction
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2024
allAgents People Awards
Apr 18,2013
Apr 18,2013
21
people found
this helpful
this helpful
I would highly recommend using The Home Rental Company as all staff members that dealt with me were very friendly and helpful. Lettings Manager, Nicola James was incredibly polite and patient checking if I was fully satisfied with the property I had chosen to move in. I didn't feel any pressure to rush my decision, Lettings agent Emily always kept me updated bless her of any new properties with full details of where the certain property/properties were situated along with the rental pricing. I was very impressed and made to feel at ease with the service offered in the choice or selection of properties that were emailed to me immediately and the efficient manner in allowing viewings for myself. I am incredibly happy and pleasureable of the property I have moved into and of the overall customer service experience that I had received. It was clear from the outset that all staff were trained well and the layout of the Carmarthen office very professional. I will recommend using Carmarthen Home Rental Company. There is nothing negative I can say to the best of my knowledge, I was very satisfied from my first telephone encounter. Thank you for reading, (Mr Paul Jenkins)
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Latest Reviews
29th Jun 2022
reviewed by 'Gethin'
16th Sep 2020
reviewed by 'Secret'
25th Feb 2020
reviewed by 'Christopher'
5th Oct 2018
reviewed by 'Briony'
9th Jan 2018
reviewed by 'MN'
Opening Hours
Address
The Home Rental Company
17 Spilman Street
Carmarthen
Carmarthenshire
SA31 1JY
01267 222276
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 67% | £395 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 4 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jun 29,2022
Jun 29,2022
0
people found
this helpful
this helpful
A professional and comprehensive service. Every query was dealt with efficiently and promptly. The staff were always kind and very well mannered. It was a pleasure to use this company....
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Sep 16,2020
Sep 16,2020
0
people found
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Absolutely dreadful service. Incompotent staff, no morals, only want your money. Absolutely no help after that. STAY AWAY! Use any other agent in the Carmarthen area, ANY!...
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Feb 25,2020
Feb 25,2020
3
people found
this helpful
this helpful
I got a great tenant through The Home Rental Company. I found The Home Rental Company to be professional, and I didn't have to chase them with phone calls, they were pro-active and good communicators, and responded quickly....
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Oct 05,2018
Oct 05,2018
4
people found
this helpful
this helpful
If you want your deposit back without waiting months and having to go through a solicitor then do not use this company! Rude unhelpful staff! Avoid!...
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Jan 09,2018
Jan 09,2018
5
people found
this helpful
this helpful
Where do I Start....If I could give 0 Stars I would.
For anyone looking to rent in Carmarthen stay well away from The Home Rental Company.
They're Staff are incredibly rude, arrogant and are complete Liars.
In my 22 Month Tennancy with the Home rental I ...
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Comment on agent fees
Fees are what they are. Getting Bond back was a nightmare
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Jul 26,2015
Jul 26,2015
16
people found
this helpful
this helpful
We've had a fantastic experience using the Home Rental Company to move house. Professional and prompt communication throughout, both from Nicola and Gemma.
We were kept informed throughout the entire process, both by email and phone, and any queries we had were answered promptly. A ...
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Comment on agent fees
Agent's fees aren't cheap, but in comparison with other agents in the area, not that badly priced.
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Jun 25,2013
Jun 25,2013
16
people found
this helpful
this helpful
The Home Rental company were an excellent letting a company. They worked hard in finding my partner and myself properties and easily contactable. A highly recommend company that I will definitely use in the future. Thank you....
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Apr 18,2013
Apr 18,2013
21
people found
this helpful
this helpful
I would highly recommend using The Home Rental Company as all staff members that dealt with me were very friendly and helpful. Lettings Manager, Nicola James was incredibly polite and patient checking if I was fully satisfied with the property I had chosen to move ...
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Apr 14,2013
Apr 14,2013
20
people found
this helpful
this helpful
I have been a landlord for 19 years and have experienced good and bad letting agents. I have transacted numerous tenants via The home Rental Company. I have always found that all of the staff are professional polite and very enthusiastic to get the job done.
...
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Jan 26,2012
Jan 26,2012
24
people found
this helpful
this helpful
This member of staff provided the worst customer service I have ever recieved in my life. She did not make it clear that one of the properties we were to view was not confirmed, did not make any effort to confirm it or get in ...
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What agent could do to change your mind?
Teach your staff members the importance of customer service in a competitive market.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
