Congresbury Bristol, Bristol, BS49
4.9/5, 41 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Robin King Estate Agents - Property For Sale & To Let In Bristol

“Excellent to deal with and seamless transaction. Would reccomend to ......”

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Jun 08,2010
Minithumbup
By: 'John Reeds'
Jun 08,2010
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Excellent to deal with and seamless transaction. Would reccomend to anyone wanting to sell your house. Great personal service
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Opening Hours
Address

Robin King Estate Agents
1 The Cross, Broad Street
Congresbury,Bristol
Avon
BS49 5DG
01934 876226

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £180,000 £720,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 22 0 19 0 0 0
Areas covered
  • BS49
  • BS40
  • BS25
  • BS29
  • BS21
  • BS22
  • BS23
  • BS24
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales National Homes Network
Latest Properties
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“Living 2 hours away from the property we purchased could have ......”

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Dec 20,2016
Minithumbup
By: 'Excellent!'
Dec 20,2016
0 people found
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Living 2 hours away from the property we purchased could have been a daunting, problematic task but Dolan and,in his absence Gill , made the task a joy! Dolan seems to work 24/7 always informing us of progress and prompting our solicitor when needed. Pre-, during and ...
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“Because of Ruth and her amazing support, we have just ......”

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Nov 05,2016
Minithumbup
By: 'Elizabeth'
Nov 05,2016
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Because of Ruth and her amazing support, we have just moved into the house of our dreams. Ruth allowed us time when we needed it, negotiated when it was necessary, but most importantly understood us as a family. She was honest, efficient and professional. We ...
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By: Dolan Mullans
Nov 07, 2016
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Thank you so very much for your kind words. We hope you love living there! ...

“We are very happy in our new home and grateful ......”

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Jun 20,2016
Minithumbup
By: 'Nick'
Jun 20,2016
0 people found
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We are very happy in our new home and grateful to Ruth and colleagues at Robin King for their help in ensuring a smooth purchase. We were impressed with the professionalism and friendliness of the service. Calls were returned promptly, email support was fantastic and ...
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By: Dolan Mullans
Jun 20, 2016
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Thanks very much for your review, Nick. We are delighted to get great feedback! ...

“We were thrilled with the professionalism with which Robin King ......”

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Dec 16,2015
Minithumbup
By: 'Ms C'
Dec 16,2015
0 people found
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We were thrilled with the professionalism with which Robin King handled the sale. From the initial contact with Dolan and throughout the process we were contacted regularly and kept informed by various members of the team, all of whom were unfailingly courteous. The property was ...
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By: Dolan Mullans
Dec 16, 2015
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We loved selling the property and you were a pleasure to deal with. Thank you! ...

“We sold our home of 25 years using Robin King and ......”

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Dec 16,2015
Minithumbup
By: 'Helen Williams'
Dec 16,2015
0 people found
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We sold our home of 25 years using Robin King and also bought our new home through their agency.We had previously used another local agent who had failed to sell our house. The difference with Robin King was huge. Knowledge of the local market,experience ...
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Comment on agent fees
Not the cheapest but best value for money
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By: Dolan Mullans
Dec 16, 2015
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Thank you Mrs Williams. We hope you're enjoying your new home! ...

“I have just purchased a property form Robin King Estate ......”

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Dec 15,2015
Minithumbup
By: 'Wayne Hill'
Dec 15,2015
0 people found
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I have just purchased a property form Robin King Estate agent in Congresbury where it has been a TOTAL pleasure doing business. You can FEEL the professionalism from the moment you receive the first hand shake from this team. I have had the fortune of ...
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By: Dolan Mullans
Dec 16, 2015
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Thanks Wayne. Always a pleasure to deal with you! ...

“Having some experience of the property profession, I found the ......”

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Dec 07,2015
Minithumbup
By: 'New Owner'
Dec 07,2015
0 people found
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Having some experience of the property profession, I found the quality of service provided by Ruth and the team to be excellent. I would have no hesitancy in using again or recommending to others....
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By: Dolan Mullans
Dec 08, 2015
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Thank you very much! ...

“After an unsuccessful experience with a National Agent, I was ......”

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Dec 03,2015
Minithumbup
By: 'Mrs M.'
Dec 03,2015
0 people found
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After an unsuccessful experience with a National Agent, I was advised to use Robin King - what a difference. From our first meeting to the signing of the contract, Robin's team kept to the Ethics he had outlined to me, and at any stage or ...
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By: Dolan Mullans
Dec 03, 2015
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Thank you so very much, Mrs M. We hope you are very happy in your new home. Many thanks, from all at Robin King. ...

“Very responsive, always returned calls promptly, promoted the property well ......”

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Dec 01,2015
Minithumbup
By: 'Mark'
Dec 01,2015
0 people found
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Very responsive, always returned calls promptly, promoted the property well and negotiated a successful conclusion. The price achieved was at the lower end of the original range given....
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By: Dolan Mullans
Dec 03, 2015
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Thank you Mark. We really appreciate your kind words. ...

“A thoroughly professional and friendly team focussed on providing excellent ......”

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Jun 10,2015
Minithumbup
By: 'David'
Jun 10,2015
0 people found
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A thoroughly professional and friendly team focussed on providing excellent customer service. Thank you to Dolan, Gill, Margaret, Carol and Michael - a great team effort....
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“We selected Robin King to market a new build development ......”

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Mar 23,2015
Minithumbup
By: 'Freemantle'
Mar 23,2015
0 people found
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We selected Robin King to market a new build development of 10 houses in Congresbury. They have demonstrated good professionalism and understanding of the market to enable us to achieve our end goal of selling all of the houses....
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“We have been very impressed with the total experience of ......”

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Mar 17,2015
Minithumbup
By: '17/03/15'
Mar 17,2015
0 people found
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We have been very impressed with the total experience of using Robin King Estate Agents. From the initial meeting through the ongoing process to its cocnclusion all the team have been very helpful. If you are looking for an estate agent to guide you through ...
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“The team at Robin King were excellent. This purchase was ......”

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Jan 26,2015
Minithumbup
By: 'EmmaJudge'
Jan 26,2015
0 people found
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The team at Robin King were excellent. This purchase was not straightforward but at every hurdle the team were timely, informative and incredibly supportive. What an amazing service from a team who were not technically my agents. Carol and Gill were so helpful and nothing ...
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By: Dolan Mullans
Jan 26, 2015
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Thank you so much, Emma. Pats on the back have been delivered to Carol & Gill! ...

“From the first viewing to the completion of our property ......”

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Dec 29,2014
Minithumbup
By: 'Michael +Marlene Carter'
Dec 29,2014
0 people found
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From the first viewing to the completion of our property the staff at Robin King's kept us so well informed on the progress. They were always so helpful and polite to us when we called with any questions or concerns. It made the move a ...
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“I contacted Robin King because I just couldn't understand why ......”

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Nov 26,2014
Minithumbup
By: 'Rosie'
Nov 26,2014
0 people found
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I contacted Robin King because I just couldn't understand why my property was having lots of viewings but no offers. Firstly, I was told they would need to look at the Right Move stats, I had never heard of this. The stats showed how many ...
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Comment on agent fees
Of course, I would have preferred a lower fee but I'm ok with that. At least I wasn't tied into a 3 month contract.
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By: Dolan Mullans
Nov 28, 2014
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Thanks very much for the review. We think that our scoring system is indeed a 'gold nugget'! ...

“Outstanding professional service, renewed my faith in estate agents.My ......”

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Nov 20,2014
Minithumbup
By: 'Alan'
Nov 20,2014
0 people found
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Outstanding professional service, renewed my faith in estate agents. My only regret is I did not sell my property through them. Many thanks again Dolan...
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By: Dolan Mullans
Nov 20, 2014
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Thanks Alan, very much appreciated. Hope the boiler is sorted! ...

“Robin King runs a Great Company and Team. They all ......”

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Nov 20,2014
Minithumbup
By: 'RL'
Nov 20,2014
0 people found
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Robin King runs a Great Company and Team. They all helped make a difficult process as easy as possible. Thanks!...
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By: Dolan Mullans
Nov 20, 2014
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Thank you! ...

“A property with difficult access, this was always going to ......”

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Nov 20,2014
Minithumbup
By: 'Roger Allsop'
Nov 20,2014
0 people found
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A property with difficult access, this was always going to be a tough house to sell, and this proved to be the case. However, the staff at Robin King, who were all well versed with the property, never lost their interest and enthusiasm, and we ...
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Comment on agent fees
Extremely fair terms
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By: Dolan Mullans
Nov 20, 2014
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Thank you both so very much. We were delighted to find you a buyer and dealing with you was a real pleasure. ...

“At 83 years of age and moving from North Wales to ......”

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Nov 13,2014
Minithumbup
By: 'Beryl Shield'
Nov 13,2014
0 people found
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At 83 years of age and moving from North Wales to Congresbury to buy a home to be near my daughter was a massive decision. I feel that Carol at Robin king estate agents fully understood what I was looking for and was extremely helpful and ...
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“We have recently used Robin King estate agents to buy ......”

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Oct 28,2014
Minithumbup
By: 'Becky Warren'
Oct 28,2014
0 people found
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We have recently used Robin King estate agents to buy our family home. Carol Molloy showed me around a couple of properties, one of which we ended up buying. The staff were very supportive during the negotiations & we had several viewing's between our offer being ...
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By: Dolan Mullans
Oct 28, 2014
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Thank you Mrs Warren for the lovely review. We hope you've settled in well. ...

“Dolan showed us around two properties. We bought the second ......”

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Oct 24,2014
Minithumbup
By: 'Helen'
Oct 24,2014
0 people found
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Dolan showed us around two properties. We bought the second property. He was very friendly and approachable. Definitely was not over the top in trying to push the sale and was knowledgeable about both properties. Gill was so helpful. I spoke to her a lot ...
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By: Dolan Mullans
Oct 24, 2014
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Thanks so much, Helen. Hope you and Andy have settled in well! ...

“As a buyer I found it helpful that Carol acted ......”

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Oct 22,2014
Minithumbup
By: 'Pam'
Oct 22,2014
0 people found
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As a buyer I found it helpful that Carol acted as a timely go-between with the sellers. I found her to be helpful and to smooth the process of buying a house which can be stressful....
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By: Dolan Mullans
Oct 22, 2014
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Thanks very much for your review; much appreciated! ...

“We found this agency to offer excellent customer service whilst ......”

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Oct 15,2014
Minithumbup
By: 'Abi'
Oct 15,2014
0 people found
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We found this agency to offer excellent customer service whilst buying a property through them. They were always very polite and helpful, both in person and on the phone. They went out of their help find us the perfect family home. We particularly liked how ...
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By: Dolan Mullans
Oct 15, 2014
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Thank you for the review, Abi. The team will be delighted. ...

“Excellent service from first enquiry to collecting keys on moving ......”

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Oct 14,2014
Minithumbup
By: 'Julie'
Oct 14,2014
0 people found
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Excellent service from first enquiry to collecting keys on moving day. They made the extra effort to arrange viewings to fit in with my working hours, and were helpful and informative during viewings. If I had an enquiry or a question, they made an effort ...
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By: Dolan Mullans
Oct 14, 2014
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Thank you for the review, Julie. Very much appreciated. We hope you've settled in well. ...

“I was delighted with the service from Robin King, professional ......”

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Oct 14,2014
Minithumbup
By: 'Ellen Barker'
Oct 14,2014
0 people found
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I was delighted with the service from Robin King, professional and friendly and knowledgeable, quick to respond to queries and kept us going through some difficult moments. Thank you...
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By: Dolan Mullans
Oct 15, 2014
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Thank you very much for the review. It means a great deal to us. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

First class customer service is the leading principle behind Robin King Estate Agents and we hope that you are always delighted with your experience when delaying with us. However, we are human and consequently not perfect, so there maybe times when you need to make us aware of something that hasn’t gone as you might have expected. This step-by-step guide will take you though our complaints procedure:

1. If you have a problem relating to Robin King Estate Agents, please discuss this with one of our branch staff. Our aim is to deal with your problem sympathetically, fairly and quickly.
2. If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager, Dolan Mullans. Dolan will try to resolve the matter on the day you raise your complaint, although further investigation maybe required.
3. If the response by from Dolan does not resolve the matter to your satisfaction, you can ask him to refer the complaint to Robin King; alternatively you can write to him –
Robin King, Robin King Estate Agents, 1 The Cross, Broad Street, Congresbury, BS49 5 DG.
Your letter should state why you are still dissatisfied and what further action you wish Robin King Estate Agents to take to fully resolve your complaint. Robin will write to you within 3 working days to confirm receipt of your complaint. He may also ask you for additional information if this is required to assist resolving the matter. A formal written outcome of this investigation will be sent to you within 15 working days. This will be accompanied by The Property Ombudsman Consumer Guide.
4. If you are still not satisfied with the steps taken by Robin King Estate Agents, you can write to:
The Property Ombudsman Ltd, 43 – 55 Milford Street, Salisbury, Wiltshire, SP1 2BP Telephone: (01722) 333306 or e-mail: admin@tpo.co.uk web: www.tpos.co.uk

5. The Property Ombudsman will consider your complaint, taking in to account any points made by you and us. You must have referred your complaint to the Ombudsman more than six months after you received the Member Agency’s final offer of settlement or answer.
6. The Ombudsman’s Office may try to settle the dispute by agreement between you and us. If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.
7. The Ombudsman will send his decision to both you and us. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish. If you wish to take legal action, you can do so. Your legal rights will not have been affected by the Ombudsman's decision.
If you have any questions relating to the guide, then please contact us on 01934 876226.
Last updated at 3:54 PM 12/01/2016 by allAgents

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Robin King Estate Agents

Branch - Congresbury Bristol, Bristol, BS49