Bought a property though Wards of deal after a bad experience with the Dover branch . From the outset poor communication. I sensed that after 4 weeks with no news that there was a problem with our purchase ( The owners of the property I was purchasing were also very unhappy with wards of deal). Paid for survey then had several Emails ignored and I lost count of the amount of times I hear " I\'ll call you back ! And 90 percent of the time this would not happen.A really horrible experience and I will never use wards again for buying or selling even If they gave me a 50 percent of voucher.I was also advised by a member of staff to offer 150k when the property owner had already told me that she needed 160k. I understand Ward and partners use a hard sell approach but i feel that out an out fabrication of the truth is unfair to both the buyer and seller.Well done wards another happy customer.
What agent could do to change your mind?