100% sales valuation accuracy
80% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Feb 15,2024
Feb 15,2024
0
people found
this helpful
this helpful
Excellent from start to finish . The team at MMS were really proactive and helpful in ensuring that the transaction completed . Thank you MMS!!!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
20th Aug 2024
reviewed by 'Sharon & Mark'
22nd Aug 2020
reviewed by 'Malcolm'
2nd Jul 2020
reviewed by 'Ololade'
Opening Hours
Address
Medway Mortgage Shop
159 High Street
Strood,Medway
Kent
ME2 4TH
01634 735335
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 80% | £203,000 | £382,500 |
| Lettings | 100% | 99% | £675 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 1 | 2 | 1 | 2 | 0 | 7 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 20,2024
Aug 20,2024
0
people found
this helpful
this helpful
Great service from both Audrey & Lisa. Quick responses and great customer care. Sorted our mortgage out with no hassle & kept up to date too...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15,2024
Feb 15,2024
0
people found
this helpful
this helpful
Excellent from start to finish . The team at MMS were really proactive and helpful in ensuring that the transaction completed . Thank you MMS!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2020
Aug 22,2020
0
people found
this helpful
this helpful
When we neared the end of our interest only mortgage deal with a very well known high street bank we thought we'd have to sell. Downsizing for us at the moment would be like pouring a quart into a pint pot. Grim! Audrey found us ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 15, 2020
View all comments
(1)
thank you Malcolm and Donna, for your kind words and ithas been a real pleasure ...
Jul 02,2020
Jul 02,2020
0
people found
this helpful
this helpful
I have been dealing with Medway Mortgage Shop since I got my mortgage through them in 2014 till now and I am yet to see any other mortgage advisor that is as good as them! They are truthful and extremely professional! I have introduced them to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11, 2020
View all comments
(1)
Thank you very much for your very kind review. we really appreciate your support and also with trusting us to help your friends as well ...
Aug 03,2018
Aug 03,2018
0
people found
this helpful
this helpful
Excellent Service, great communication, nothing too much trouble, great outcomes. Have used for many years. Small Family business personal service offered. Good at communication. There to help and not just make money. Good advice given at all times.
I use the company for letting and ...
read full review
read full review
Comment on agent fees
The agents fee's are very reasonable
Was this helpful?
Yes
Yes
Aug 23, 2018
View all comments
(1)
thank you very much for your kind review. It is really good that you have taken the time to do this and we appreciate it very much ...
May 12,2015
May 12,2015
1
people found
this helpful
this helpful
Would thoroughly recommended Medway Mortgage Shop. Service was brilliant. The people very friendly. Recommendations were spot on and went through with no problems. If anyone needs advice on mortgages this is the place to go. Thank you for all your help....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07, 2015
View all comments
(1)
thank you very much for your review, we really appreciate it but more than that, am glad that you were pleased with everything ...
Feb 27,2015
Feb 27,2015
0
people found
this helpful
this helpful
Audrey was recommended through a friend, we found her to be friendly,contact was on a daily basis thro phone or email. As we were quite a complex case, we found that Audrey went above and beyond to help us thro a very worrying and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2014
Dec 08,2014
0
people found
this helpful
this helpful
We used Medway Mortgage Shop to sell our last property and arrange our mortgage and the service was outstanding. On this occasion, although we were not purchasing or selling a property through Medway Mortgage Shop, Audrey again arranged my mortgage and the survey was completed ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2014
Dec 04,2014
0
people found
this helpful
this helpful
I have nothing but praise for Medway Mortgage Shop, they have always been helpful, supportive and vigilant, willing to go that extra mile. It's service with a smile. I have several properties in various parts of the country and have been let down by the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
When I first decided to rent out my property I was a bit apprehensive and not sure how to go about it. I contacted Medway Mortgage Shop and right from the start they helped me through the whole process. They not only vetted and found ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22, 2014
View all comments
(1)
Thank you very much for your report. I am really pleased that you have put your positive views on here as it has helped negate the couple of negative one that we have had. We always try our best to help people and am glad that you were satisfied ...
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
I would like to say how pleased I was with the service I have received from Medway Mortgage shop. Having been recommended to me by a friend who has also had good service in the past I could see why, I re-mortgaged & used the will ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2014
Oct 22,2014
0
people found
this helpful
this helpful
we bought our house through Medway Mortgage Shop and found them to be a breath of fresh air. They never pressurised us at all and kept us informed all the way through the sales process so we always knew what was happening. They answered all ...
read full review
read full review
Comment on agent fees
there was no broker fee
Was this helpful?
Yes
Yes
Oct 21,2014
Oct 21,2014
0
people found
this helpful
this helpful
Medway Mortgage Shop is a family run business which is exactly why I wanted them to sell my property. They went above and beyond to ensure a smooth transition and I am more than happy to recommend to anyone else wishing to sell. Other family ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21, 2014
View all comments
(1)
Thank you for your kind words. We always try to give good service and are pleased that you were satisfied. Thank you for using us ...
Oct 17,2014
Oct 17,2014
1
people found
this helpful
this helpful
I Sold my house using this company after being referred by a friend. I have never been so disgusted in my life as to how I was treated by one of the Business Owners 'Audrey'. VERY unprofessional and I would strongly recommend anybody to stay ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21, 2014
View all comments
(1)
Sarah, we charged you the agreed price to sell your house, a very reasonable 0.75%..
I am sorry that you were not happy about that. We are very proud of the service that we give and of our reputation
If I hear any more in this vein then I will sue you for libel ...
Jan 09,2014
Jan 09,2014
0
people found
this helpful
this helpful
I rented a house through this agent for 3 years, they bent over backwards to help when things (not their fault) broke down or went wrong.
They came out every few months to make sure we were looking after the house and we didnt have an ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2013
Sep 25,2013
1
people found
this helpful
this helpful
I've just vacated a property that they were letting agents for, and the simplest way to sum up our experience was that it never felt like our home. Whilst it is quite normal to have regular 3 monthly visits from a letting agent, at each one ...
read full review
read full review
What agent could do to change your mind?
The estate agent should retrain their staff to be more respectful and less intimidatingAttached Filesnbsp;
Was this helpful?
Yes
Yes
Nov 29, 2013
View all comments
(1)
We have no tenant of this name and never have. It is obviously a fake review ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
