By far the worst agent I have ever had the misfortune of using. They lied about the property - we asked for a long let and then found out the week after we moved in that planning permission had been applied for to knock the property down. They don\'t bother sending out people to repair anything until you are desperate (eg. water pouring through the ceiling), they don\'t answer your calls and the office is often closed early. Many of the properties they rent are through the same landlord, so be warned about disrepair - we have had leaking toilets, bidets and roof, often we have no hot water for up to a full day! They are extremely unprofessional and rude, often to your face, once you have already signed the contract and paid up for the property. You have been warned, their behaviour is completely unacceptable and we have reported them for their actions.