The initial appointment with Anthony was very good and reassured us that the process would be very easy. They worked efficiently and quickly had the property advertised. Problems started to show in the quality of the agents showing the property. They had no knowledge of the property and surrounding area. They showed the wrong sort of potential purchasers around the property and in one case when work was being performed suggested that a customer could view from the doorway (due to work being carried out behind the front door).
Communication was very poor and resulted in us turning up to show the property and waiting only to find out that the appointment date was incorrect. Unprofessional text messages were sent from their agent to my partner due to them being unable to contact me.
We had one offer during the time but there seemed to be no follow up or communication regarding our counter offer.
After 9 months with less than one viewing per month we gave up!!!!