I send them an email to view a property I saw online. They were very prompt to reach out to me, arrange a viewing and a second viewing as well. We were able to negotiate a few minor details and close the deal fairly quickly. They were very reasonable in their requests and open to my requests and concerns. All of my questions were answered promptly and with even more details than I had asked for. The check in was very smooth. And they have been super helpful with all of my queries post the move. I am very happy working with Tom and all the support he provided during the move.