I would never use these estate agents. I think some of the agents are in the wrong business as they are not at all interested or concerned about selling. I rang to arrange for a viewing of a property for sale. Spoke to Mo first. He said that he would call back and never bothered. I then called back and this time spoke to Akmal, who said that Mo had not called back because he was seeking information from the property owners whether they wanted to go ahead with the sale or not. Akmal said that he would call back within 24 hours but did not. After 3 days I rang again and spoke to Akmal who denied everything.