Myself and my girlfriend were moving down from Worcester to London and registered with several agents around London. Natasha Henry from your Shepherds Bush branch stood out as being the best agent we dealt with.
On initial contact Natasha was the only agent that registered us properly, gave us her name, had knowledge of her area and properties available.
Natasha was the only agent that kept in touch between initial contact and viewing.
Natasha was the only agent that confirmed our appointment on the day and checked if we were ok finding our way to the office.
On viewing Natasha had extensive knowledge of Shepherds Bush which was very helpful with us not knowing the area and also gave us a good overview of the Letting market and the properties she had chosen demonstrated a clear understanding of our requirements.
Natasha's follow up and feedback was also excellent!
It was unfortunate that we found a property that was not listed with Natasha!
Professional, knowledgeable and thorough salesperson and also brilliant customer service - which in my many experiences with agents over the years definitely do not always go hand in hand!