0% lettings valuation accuracy
99% lettings fee satisfaction
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allAgents People Awards
Apr 10,2013
Apr 10,2013
3
people found
this helpful
this helpful
I arranged a viewing of a property on Dukes Avenue for 11.30am with someone called David at Power Lets Ltd.
At 10.22am D called and asked whether I was still attending. I confirmed. At 11.35am, having waited for 10 minutes outside the house, I called him to ask where he was and was told by D that I have not confirmed the viewing which is why he did not come. He then said that he would go for the keys to the property and give me a call. At 12.10pm I received the following text from him: "You are very nice. Good luck with that attitude. David."
My husband and I decided to go to their office to complain to D's manager. What we found was a woman (supposingly D's wife saying: "we are a private business, not a government institution- you cannot make a complaint and the manager is not here." D wasn't anywhere to be seen. He was probably hiding in their little shabby office.
We received no apologies, there was no will to rectify the situation or indeed show us the property. It's a shame we cannot contact the landlord to report the agent's misconduct.
Power Lets Ltd is a business run by a bloke and his wife who lack professionalism and manners. I would not recommend them to anyone. The whole experience was a nightmare.
At 10.22am D called and asked whether I was still attending. I confirmed. At 11.35am, having waited for 10 minutes outside the house, I called him to ask where he was and was told by D that I have not confirmed the viewing which is why he did not come. He then said that he would go for the keys to the property and give me a call. At 12.10pm I received the following text from him: "You are very nice. Good luck with that attitude. David."
My husband and I decided to go to their office to complain to D's manager. What we found was a woman (supposingly D's wife saying: "we are a private business, not a government institution- you cannot make a complaint and the manager is not here." D wasn't anywhere to be seen. He was probably hiding in their little shabby office.
We received no apologies, there was no will to rectify the situation or indeed show us the property. It's a shame we cannot contact the landlord to report the agent's misconduct.
Power Lets Ltd is a business run by a bloke and his wife who lack professionalism and manners. I would not recommend them to anyone. The whole experience was a nightmare.
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Latest Reviews
16th Feb 2017
reviewed by 'Peter'
10th Jul 2014
reviewed by 'Simon'
21st Nov 2013
reviewed by 'Jane'
30th Aug 2013
reviewed by 'James'
10th Apr 2013
reviewed by 'MM'
Opening Hours
Address
Power Lets Ltd
Ground Floor, 2 Palace Gates Road
Alexandra Palace,London
Greater London
N22 7BN
0208 881 9999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 99% | £1,000 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Feb 16,2017
Feb 16,2017
0
people found
this helpful
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I like this company. No messing about.
Very honest. Got the property I wanted from them and they delivered. Definitely recommend *****...
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Comment on agent fees
£120 for me was very reasonable. Other agents wanted 3 times that. No hidden fees with these guys.
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Jul 10,2014
Jul 10,2014
0
people found
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Really really good company.
Simple to deal with and reasonable at all times.
These guys own most of their advertised properties
Unlike most estate agents.
I would highly recommend.
Well done Powerlets....
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Comment on agent fees
They charged me ‚£120 which I thought was very reasonable. That's it, no hidden cost and they won't charge me Again if I renew
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Nov 21,2013
Nov 21,2013
0
people found
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I really had an easy time with this agency.
They were interested in finding me somewhere
To live. They were clear about all the fees and made
Me feel important even though I didn't have a big budget.
I really like liked them and would ...
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Aug 30,2013
Aug 30,2013
0
people found
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They were very responsive in getting back to me. They
Showed me the property and were very clear in how
Things worked and all the charges involved.
Very clean professional transaction and would highly
Recommend them. Good company....
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Apr 10,2013
Apr 10,2013
3
people found
this helpful
this helpful
I arranged a viewing of a property on Dukes Avenue for 11.30am with someone called David at Power Lets Ltd.
At 10.22am D called and asked whether I was still attending. I confirmed. At 11.35am, having waited for 10 minutes outside the house, I called him ...
read full review
read full review
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
