I documented a list of things that needed repair before moving in. I was met with complete reassurance that those things would be fixed - which I stupidly believed. Months later I am still waiting. The flat wasn\'t even cleaned properly and despite multiple requests I ended up having to do it myself.
I would say the initial process of getting the flat/contract etc. was all very smooth. It has felt like once that paperwork is signed, however, they really don\'t care about anything else.