To whom it may concern . I am delighted to have the opportunity to commend your member of staff , SAMUEL SWALES for his prompt , astute and cordial service to me in my efforts to secure a suitable property in England as I celebrate my return to the land I love . To me Great Britain shall always be the Land of Hope and Glory . I simply want to add that dealing with someone like Samuel reaffirms for me the fact of the perennial goodness of Great Britain . He is assuredly an asset to the team on which he serves and deserves all possible recognition Dr. Lolita Nehra B.Sc., M.D.