Emma Jones has been helpful to us whenever we have made contact either via email or telephone. I feel that the staff in the office work under difficulty because of the small size of the office. Emma assisted us with our new Agreement in October last year and was friendly and courteous, as well as professional.
Tiffany Davies, also assisted us with our Tenancy Renewal and was very polite and did do what we asked of her, and helped with our negotiations. Tiffany was friendly and professional.
However, we still have not received a copy of our new Agreement signed by the owner, although it is not too much of a problem, as I guess it is not the fault of the office, as they are most likely still waiting as well.