Dec 01,2012
customer services
By: 'Kim Gilmour'
Dec 01,2012
1 people found
this helpful
I am having an ongoing dispute about some electricity charges which were 10 times higher then estimated, I queried the year end accounts which had been approved by the management account - and eventually it was disovered that there was an incorrect reading and this had carried on for over a year. Of course OM don\'t care they just passed on the incorrect costs to the tenants. I did not even own the property when this was taking place 09/10 but of course it takes a year or so to do the accounts. Eventually after months of correspondence I got a hold on the \'debt\' but this has just been removed as they have paid back £89 of the £440 overcharge and no dount want to pay back £89 or so each year until the overcharge is reduced. I am going to write again but found this on the web site. i can\'t attend but if any dissatisfied tenants want to that would be good!

Janet Entwistle, CEO of the Peverel Group, is holding the second of two open customer forums in Manchester on Thursday 6 December 2012 at 13:00 ¢â‚¬â€œ 15:00.

All customers of property management companies in the Peverel Group are welcome to attend.

For further information and to register your interest in attending, please visit
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