Terrible with everything. Please I urge everyone to stay away from this estate agent. Me and my family have experienced a very horrible ordeal which involved matters of poor environmental health and health and safety issues. i.e very poor maintance and mould!!! We were told the flat was in excellent condition only once we moved in we found all the problems. This caused health problems for myself an asthma sufferer and my young baby!! 9 months down the line and we are still pushing for the estate agents to do something they just keep palming it off and not getting anything done!! It was advertised as a fully managed flat and 24hr contact with them but we got nothing only extremely bad customer service.