This Is by far the worst experience I have ever had with letting agents!!!!
These people are by far the worst I have ever had to deal with. From the moment we signed papers things started going wrong with the property, and suddenly there was no sign of the documents that we had signed and they had never sent us our copies as promised. Conveniently the staff member who dealt with our papers disappeared very quickly from the company...For months we were pushed into corners trying to resolve these issues. They tried several times to trick us into signing papers that would terminate our tenancy as we wanted to, but failed to stipulate that if we did we would be liable of paying the rest of the rest for the year... luckily we sought legal help.
On many occasions they came round to the property and would bully and shout at us, we would politely asked them to leave often for 5-10 mins before they did so. They would continue to hail abuse at us in a home we were paying for and they just would not leave until they ran out of things to shout about. They never resolved any of the issues and left us in a state of a flat, threatened \'Court\' action many times, did it happen... no, because they are all mouth. They soon quietened down when we had legal backing but still tried to make things as difficult as possible.
The most disgusting of them all are \'Esh\' and \'Kal\' who is head of the company. They are the one\'s who would never leave when asked. I had emails of lies from both of them, completely contradict each other. Kal is a man who likes to use the word \'Court\' to scare you.
To top it all off when we finally left the property they tried to make ridiculous claims on our deposit amounting to over £1000.00 and we were glad to see after the adjudicator had visited the property and seen the lies for himself we received the claim document with \'CLAIM FAILED\' written from top to bottom, and so they did not get the money for the ridiculous lies they had made, we were happy to get our deposit back.
I am confidant to say that knowing the trickery this agency uses, the recent lovely comments written on here are not genuine and have been posted by the company.
Save yourself a lot of hassle and avoid this company at all costs. If you are with them now and having problems I advise you get legal help asap, it doesn\'t have to cost.
If this stops 1 person from making the same mistake then it\'s worth it.