I have dealt with Anthony Pepe for many years now. My lead contacts have been George, Angelo and Catherine. They have let several of my flats at 9 Broomfield Avenue over this period achieving top rents. They are also currently marketing several other flats of mine in the area.
I have also always sought their advise for many other property queries including valuations etc. Due to my relationship with them I know I can trust their opinions as they are genuine and very knowledgeable. This is why they get my business, as you get no nonsense as with some estate agencies who will do anything to get you on board. More estate agencies should run like this, long term staff who build strong relationships with clients.