Belvoir
Dundee, DD1
3.3/5, 12 reviews
57% recommended
83% lettings valuation accuracy
71% lettings fee satisfaction

“Some of them are very rude and lack any kind ......”

Share on :
May 24,2010
Minithumbdown
By: 'user'
May 24,2010
6 people found
this helpful
Some of them are very rude and lack any kind of people skills. Responds very poorly to tenants standing up for themselves-everyone I know says they are absolutely useless and I'd have to agree with them. Be warned-they are ruthless and treat you like they are somehow doing you a a favour by renting you a property. Someone needs to remind them that they are just glorified housekeepers.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Belvoir
21a Camperdown Street
Dundee
Angus
DD1 3JA
01382 228437

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 83% 71% £450 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 2 4 0 0 0 0 0 1
Areas covered
  • DD1
  • DD2
  • DD3
  • DD4
  • DD5
  • DD6
  • DD7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Lettings TPOS SAL
Latest Properties

No Properties

“Excellent Service...”

Share on :
May 31,2019
Minithumbup
By: 'jenny'
May 31,2019
0 people found
this helpful
I have used Belvoir for two years and currently rent out three properties with them. In that time I have been very impressed with their service. Always very approachable and responsive. Deal very efficiently and promptly with any issues. I would highly recommend their service...
read full review
Comment on agent fees
pleased with fees
Was this helpful? Yes

“Excellent tenant find service...”

Share on :
Mar 16,2019
Minithumbup
By: 'Sinead'
Mar 16,2019
0 people found
this helpful
We contacted Belvoir in 2015 after receiving poor service from another letting agent. Shona has consistently found us excellent medium to long term tenants who have given us no hassle. I believe this has been due to good vetting and not just accepting the first person ...
read full review
Comment on agent fees
I feel the fees are reasonable in relation to the quality of service.
Was this helpful? Yes

“Charismatic, but that's all. They fail to call back for ......”

Share on :
Apr 24,2017
Minithumbdown
By: 'Grey Rider'
Apr 24,2017
2 people found
this helpful
Charismatic, but that's all. They fail to call back for over a week at best, and if you dare put an offer in on a place they won't contact you until they've received a better offer from someone else. Also make sure you know everything ...
read full review
Comment on agent fees
Holding fee was reasonable, but we weren't informed of it so that didn't help at all.
Was this helpful? Yes
By: Original Poster
Apr 27, 2017
View all comments (2)
n unfortunate amount of inaccuracies in the response from someone I would have thought might be better informed. Firstly, I contacted the agency to express my interest prior to the bank holiday, correct, but it was almost a week prior, on the Monday, which you failed to mention. Hearing nothing back and not knowing how long these things take as this was my first time letting I also called on Wednesday and was told the person handling my case was out of the office and so they'd get them to ring ...

“I rented my mothers house out through them for the ......”

Share on :
Sep 29,2016
Minithumbup
By: 'DavieH'
Sep 29,2016
0 people found
this helpful
I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am ...
read full review
Comment on agent fees
Good for the service.
Was this helpful? Yes

“I rented my mothers house out through them for the ......”

Share on :
Sep 05,2016
Minithumbup
By: 'DaveH'
Sep 05,2016
0 people found
this helpful
I rented my mothers house out through them for the last several years. Always got me good tenants and look after the property, when I have spoken to tenants occasionally they always seem very happy with the support and service received from Belvoir. I am ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Have been with Belvoir Lettings Dundee for several years and ......”

Share on :
Jul 29,2016
Minithumbup
By: 'Susanne'
Jul 29,2016
0 people found
this helpful
Have been with Belvoir Lettings Dundee for several years and have always had a great service and good tenants. Have had no issues at all and have found the staff to be really helpful and professional. Am impressed with the fact that they always keep ...
read full review
Comment on agent fees
Belvoir Dundee always provide a great service and work for their fee.
Was this helpful? Yes

“I cant comment on the other reviews but we have ......”

Share on :
Jul 24,2016
Minithumbup
By: 'Really good for us.'
Jul 24,2016
1 people found
this helpful
I cant comment on the other reviews but we have let two properties off them over the last 3 years and have had a very positive experience. Yes there are occasional glitches in the properties but the guys in the office always address them as quickly ...
read full review
Comment on agent fees
No fees
Was this helpful? Yes

“Where do I begin! The flat we rented from Belvoir ......”

Share on :
Jun 19,2014
Minithumbdown
By: 'Baird112'
Jun 19,2014
9 people found
this helpful
Where do I begin! The flat we rented from Belvoir was in an unclean condition when we arrived last August and we have just been charged a £130 cleaning fee for dirt, the vast majority of which was already there to begin with. All we could ...
read full review
Was this helpful? Yes

“Great agents helped me all the way through looking for ......”

Share on :
Nov 18,2011
Minithumbup
By: 'driverdude'
Nov 18,2011
3 people found
this helpful
Great agents helped me all the way through looking for a property, any repairs done quickly and when I wanted to decorate they made sure it was OK with the landlord....
read full review
Was this helpful? Yes

“The list of their problems is endless....”

Share on :
Nov 23,2010
Minithumbdown
By: 'jenny'
Nov 23,2010
4 people found
this helpful
The list of their problems is endless....
read full review
Was this helpful? Yes
By: d_a_m_o_n
Mar 20, 2011
View all comments (1)
Could you be more specific. Leaving negative feedback that isn't substantiated isn't really fair. ...

“Most horrendous company I have come across. Lived here for 6 ......”

Share on :
Oct 28,2010
Minithumbdown
By: 'Anon6'
Oct 28,2010
4 people found
this helpful
Most horrendous company I have come across. Lived here for 6 months, all furniture was broken, asked numerous times to have it fixed, were only told we would not be charged for it, not when it would be repaired. Windows broken in stairwell, "secure entrance" broken ...
read full review
Was this helpful? Yes

“Some of them are very rude and lack any kind ......”

Share on :
May 24,2010
Minithumbdown
By: 'user'
May 24,2010
6 people found
this helpful
Some of them are very rude and lack any kind of people skills. Responds very poorly to tenants standing up for themselves-everyone I know says they are absolutely useless and I'd have to agree with them. Be warned-they are ruthless and treat you like they ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Fully compliant and documented complaints procedure as per The Property Ombudsman and Letting Agent Registration Scotland. Copy available from our web site https://www.belvoir.co.uk/offices/dundee or from our office.
Last updated at 9:34 AM 18/10/2019 by heather heather

Awards won by Belvoir, Dundee DD1 3JA


As Seen On

Find the Best Agent to
Sell or Rent Your Home