Apr 04,2013
Chloe Hoptroff
By: 'Amit'
Apr 04,2013
11 people found
this helpful
I have recently rented a property which is totally managed by this agency. Facing lots of issues and still after moving into the property. They just ignore your calls and dont answer your emails. All they do quickly is take money.
Had informed them all the issues the property had at the time of initial viewing and had got assurance that it will be rectified before moving in. Now its 15 days after moving in all the issues remain as it is.
I have to and is still following up with them to resolve those issues till today.
Also poorly knowledgable about the property they are managing. Dont know where the water supply meter are, initial electric meters readings taken incorrectly. I had to postpone my moving in date since they didn\'t cleaned the property even though they had sufficient time in between.

Not recomended at all. Considering their high fees and very very poor standard of service please avoid them at any cost.
What agent could do to change your mind?
If the agent manages the property fully then they should fix any issues with the property before the tenants move in. and not expect tenant to fix it after they have moved in.
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Prospect Estate Agency

24 King Street Reading

0118 955 9700

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Branch - Reading, RG1