Apr 04,2013
By: 'Kieran'
Apr 04,2013
11 people found
this helpful
Use this agency back in 2011 up until 2013 and what a experience and a learning curve it had been,from a flat that had five rooms out six full of damp from floors to rafters in the ceiling to spot lights burning black. All hidden when vieed by having windows open and not enable to see what was hidden, their so call maintenance team saying the place had been painted when their wasn\'t a smell of fresh paint plus the dirty marks round light switches and walls. Ended up contacting the housing pannel in glassgow, we were move to another one of the let\'sthough no choice of or own which proved just as upsetting from maintenance not being carried out .you never seem to get the hold of Murray& Currie their always out of the office. Do so at your own risk.
Was this helpful? Yes
By: Kieran
Apr 12, 2013
You had no other way out only to release us from the tenancy agreement once the housing panel from Glasgow got involved. As to moving us free of charge, it was my understanding at first that a reliable moving company was to move us, yet we had been moved by your maintenance team that had know knowledge. of moving furniture which resulted in a large hole being made in the bottom of a new settee and other items being broken. Would it of been worth while reporting this, I would've thought so. Should you at my comment again you'll see that it was not your maintenance team we found hard to get the hold of but Murray&curried.
By: Maintenance
Apr 04, 2013
Kieran. We are extremely disappointed by your review and would like to offer our feedback. We understand you had to move out your Edinburgh property due to an unfortunate balcony leak from a neighboring property. As a service to you we arranged to relocate you and Alan (review below) to another property and moved you completely free of charge thus releasing you from your tenancy. This was a gesture of goodwill and we are extremely disappointed you feel our maintenance team are difficult to get hold of. We are open 7 days a week and our maintenance team personally attended to your house move and costs associated to ensure you were satisfied. I appreciate there are two sides to every story and perhaps we will have to agree to disagree. If you wish to discuss this with our director team please contact us on 0131 226 5050 or email enquiry@murrayandcurrie.com Thank You Keiran

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Murray & Currie

60 Queen St Edinburgh
City of Edinburgh

0131 226 5050

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