97% sales valuation accuracy
99% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
Aug 04,2023
Aug 04,2023
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Make sure if you rent from here you are prepared to lose your deposit no matter how much effort you put into the place when you leave worst estate agent for this in my experience
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Latest Reviews
14th Dec 2024
reviewed by 'Trudy Crook'
9th Dec 2024
reviewed by 'Jakm'
6th Nov 2024
reviewed by 'Vidya'
29th Oct 2024
reviewed by 'Stephanie Elizabeth White'
10th Oct 2024
reviewed by 'Billy Aldred'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £27,000 | £6,800,000 |
| Lettings | 86% | 95% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 1 | 20 | 3 | 204 | 5 | 69 | 2 | 9 | 5 |
Areas covered
- NR30
- NR13
- NR31
- NR29
- NR32
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 14,2024
Dec 14,2024
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Very, very helpful and friendly..nothing too much trouble and made the purchase much less stressful than normal....
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Dec 09,2024
Dec 09,2024
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A long winded process, a unique buyer and a tonne of back'n'forth - all made less painful by Michele and Gemma....
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Dec 06,2024
Dec 06,2024
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Spoke to Louise to this morning. She was extremely rude, abrupt and incompetent.
Louise, constantly talked over me, interrupted me and loved the sound of her own voice. Louise was interested, dismissive and patronising.
In my opinion avoid Louise and Bycrofts at all costs. They ...
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Dec 06, 2024
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Daniel Bycroft is being investigated for leaving a threatening message on my mobile. He has made many unfounded allegations against me, which have no absolutely substance whatsoever. From Mr Bycroft's response to me, I think, shows you what a vindictive, nasty and unprofessional little man and his outfit are. I will be escalating my complaint to the The Lettings Ombudsman with the evidence, I have. ...
Nov 06,2024
Nov 06,2024
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Thank you for your service for purchasing new home , their service was amazing and quick reply to the mail and repeat viewings all we are so thankful...
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Oct 29,2024
Oct 29,2024
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I have been so looked after during my process of renting - I had an extremely stressful time and needed somewhere ASAP - I cant thank Michele and Sam enough and my new Landlady for being so amazing and understanding with my situation to get ...
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Oct 30, 2024
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Thank you for taking the time to leave a review Stephanie, we were glad to be able to move quickly to get you in the property in a fast timeframe to suit your requirements! We wish you much happiness in your new home! ...
Oct 10,2024
Oct 10,2024
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The service we received from Bycroft was outstanding, from start to finish, valuation was very professional and everything was explained fully, all the way through to completion, we cannot thank Michele enough for her help throughout the sale and would recommend them to anyone! Thank ...
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Sep 28,2024
Sep 28,2024
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Agents very helpful and professional kept me informed of progress...
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Sep 08,2024
Sep 08,2024
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Extremely kind caring and very helpful. Gave me support and would recommend. Thank you everyone at bycrofts. All staff were great x...
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Sep 08,2024
Sep 08,2024
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Came highly recommended and did not disappoint, having Michelle as point of contact worked perfectly she was diligent through the sale process and kept us fully informed even whilst she was out of the office!...
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Sep 07,2024
Sep 07,2024
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Excellent service , got ours sold in 2 dsys gave the best advice throughout always on the phone to help...
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Aug 22,2024
Aug 22,2024
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Everyone very nice and a pleasure to deal with. Has made moving into our new home very smooth....
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Aug 11,2024
Aug 11,2024
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Excellent stress free experience. Kept up to date. Friendly staff...
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Jul 22,2024
Jul 22,2024
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The team went above and beyond to make sure the sale completed. Nothing was ever too much and always returned calls. Miss my daily catch up!...
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Jul 08,2024
Jul 08,2024
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So pleased I chose to sell through Bycroft. A great team at Great Yarmouth, they were always happy to answer my questions. Such a smooth experience from valuation to completion. Definitely recommend them....
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Jun 19,2024
Jun 19,2024
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We have been very pleased with the service from Bycroft. Very professional and helpful at all times. We have been kept very well informed of progress. Much better than other Agents we have used in the past where we have constantly had to chase for ...
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Jun 10,2024
Jun 10,2024
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Amazing customer service every step of the way! Everyone has been so helpful and friendly. A big thanks to Michele, you have been amazing!
I would highly recommend....
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Jun 04,2024
Jun 04,2024
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Rented a property from Bycroft and recently moved in. Their services were highly professional and exceptional which earns them my highest recommendation. If you are looking for a property to rent or buy within Great Yarmouth or Lowestoft, please get in touch with them, they’...
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Jun 01,2024
Jun 01,2024
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Awesome experience, Everything was sorted quickly, great communication. Definitely recommend...
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May 29,2024
May 29,2024
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In January 2024 I placed our house on the market with Bycroft Estate Agents when we met with them they were very professional explaining in detail what we would be expecting from them from the point of placing the house on the market to the completion ...
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Apr 17,2024
Apr 17,2024
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Bycrofts have been nothing more than professional from coming to value the property right through to completion...
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Apr 17,2024
Apr 17,2024
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Bycroft were fantastic throughout the whole process and were always in constant communication. I couldn’t fault the work of those I particular dealt with which included Tia, Maisie and Michele....
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Apr 17,2024
Apr 17,2024
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Extremely helpful, very thorough and helped to ensure everything ran smoothly. A pleasure and delight to deal with. Only downside, on the Day of completion / Move they should have ensured their Agent was at the house to hand over the Keys. Thankfully we arrived eary ...
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Apr 08,2024
Apr 08,2024
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Michele and Sam were amazing at helping me out with any questions I had and any insecurities I felt. Truly apprentice their hard work at making me feel understood and making the process of renting a house easy. Truly recommend them!...
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Apr 09, 2024
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Thank you for your lovely feedback Liliana, it is really appreciated by Sam and Michele to have their efforts acknowledged. ...
Apr 04,2024
Apr 04,2024
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From start to finish, Bycroft has been amazing. Moving after 24 years was made less stressful with them. All agents were friendly, professional, responsive to returning calls and emails. Particularly impressed that they were not pushy to continually reduce the price unlike the other agent. Would 100% ...
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Apr 04,2024
Apr 04,2024
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Formidable Team. Sold my house in St Olaves. The whole team are fantastic from valuation To exchange. So professional. I wish to thank Nick, Tia, Maisie , Gemma, Michelle and Janet....
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Mar 21,2024
Mar 21,2024
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From the very start Bycroft showed me their class from the visit when we discussed the terms of sale, to the photo shoot of our property. To the constant update of how things were going with viewings and then with the offer and all the ...
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Mar 01,2024
Mar 01,2024
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100% recommend Bycroft Great Yarmouth.
As a landlord with a portfolio spanning Norfolk and Suffolk, I possess extensive experience interacting with various agents. Among them, Lewis Bird at Bycroft stands out as the most exceptional in guiding me through a property. His remarkable familiarity with the ...
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Feb 28,2024
Feb 28,2024
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Up front and open from the start. Every interaction I had with the office was a good one. All staff seemed like they knew their stuff. We had an issue with one difficult buyer and they couldn’t have been more helpful. The next buyer ...
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Feb 21,2024
Feb 21,2024
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Excellent service all round from the team at Bycrofts. 100% recommend....
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Feb 16,2024
Feb 16,2024
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Fantastic service throughout sale and buying warm and friendly staff...
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Michele
(210)
Nick
(48)
Gemma
(38)
Lewis
(33)
Michele
(27)
Louise
(21)
Samantha
(7)
Maisie
Tia
Sharon
Dominic
No fees information available
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Complaints Procedure
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Last updated at 4:25 PM 21/08/2018 by Laura Allerton
Awards won by Bycroft, Great Yarmouth NR30 1RN
-
2024
Best Estate Agent in Great Yarmouth
-
2024
Best Letting Agent in Great Yarmouth
-
2024
Best Estate Agent in NR30
-
2024
Best Letting Agent in NR30
-
2023
Best Letting Agent in Great Yarmouth
-
2023
Best Estate Agent in Great Yarmouth
-
2023
Best Estate Agent in NR30
-
2023
Best Letting Agent in NR30
-
2022
Best Estate Agent in NR30
-
2022
Best Estate Agent in Great Yarmouth
-
2024
Best Estate Agent in East of England
-
2023
Best Estate Agent in East of England
The property was left in an unclean condition – the carpets needed a deep clean following an unauthorized dog being at the property. The garden was immaculate when the property was handed to you and now it is an overgrown jungle – this has caused the landlord significant costs and affected their chance of selling their house which they need to do for personal reasons.
There are always two sides to this type of review and we try to do our best to act in fair manner between a landlord and tenant at every check out.