Apr 02,2013
By: 'Bipin'
Apr 02,2013
241 people found
this helpful
Bassetts charrges very high fees. agreement fees, inventory fees, check in fees, makeup fees, deposit protection fees, commisions and they never paid agreed rent to me not even a single time in 12 months.

They are very friendly until they take house keys and they change their tone once tenant moves-in.

They are very rude, harasses and threatens the landlords/landladys. Certainly avoid this agency.
worse of all!
Was this helpful? Yes
By: Bassetts
Jan 16, 2014
Dear Sir/ Madam,

We have no record of you as a landlord here. We have never worked with you. We are aware of what your intentions are and of what you are trying to do here by writing these reviews. As a fellow estate agent it is a shame that you resort to this in a poor attempt to banish competition in Hounslow. Unfortunately for you, it is not working. Our clients remain to be very happy with our service and we will continue to keep our clients very satisfied.

This case has been registered with the police as all reviews featured here seem to use common language and a common theme - along with your malicious emails, letters, phone calls, threatening staff of Bassetts. The police have been investigating this and this is all being used to build our case.

Kind Regards

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.


4 Kingsley Road Houghton Le Spring, Hounslow
Greater London

020 8572 1066

Opening hours

Find the Best Agent to
Sell or Rent Your Home