Rugby, CV21
4.9/5, 283 reviews
96% recommended
98% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Complete Estate Agents in Rugby & Leamington Spa

“Couldnt be more helpful before offer was accepted, after that ......”

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Apr 02,2013
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By: 'ukrmaro'
Apr 02,2013
14 people found
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Couldnt be more helpful before offer was accepted, after that things were delayed by about a month by the agents inactivity in trying to iron out finer details, despite myself and the seller pushing, In the end I took the initiative and knocked on sellers door and things moved quickly from then on. Julie in particular seemed very rude even telling me to sort it myself as she was too busy. I appreciate people being busy, but having rang her on an urgent matter (reluctantly, as I guessed i'd be fobbed off), prompted by my solicitor then, quite frankly I think she should have been more customer focused. I also had 5 phone calls in one morning on the day of exchange, telling me I should tell ring my solicitors to get them to hurry things up, when I explained I had spoken to solicitors and they were just ratifying a few last little details, I was asked to ring them again to tell them to hurry up their checking. Once completion happened the week later though, she turned into a smarmy, false laughing sleaze. Yeah be happy you have your commission but dont be so obvious about it!
What agent could do to change your mind?
Could have worked harder for both myself and seller. We both got exasperated chasing them once offer had been accepted, whereas beforehand they couldnt be more attentive.
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Latest Reviews

View all Reviews 283
17th Nov 2024
reviewed by 'Lucas'
“Daniel at Complete was fantastic! I was in desperate need to find somewhere suitable quickly and he booked me in ......”
30th Apr 2024
reviewed by 'Alan Stephenson'
“Jessica Woolman is an amazing property negotiator, attention to details far exceeds anyone else in this industry....”
22nd Feb 2024
reviewed by 'Modupe'
“Wonderful staff. Professional and friendly. Very happy with our apartment. Loved the welcome card we were given on moving in. ......”
15th Jul 2023
reviewed by 'Angela'
“Andrew @complete was superb from start to finish. He went above and beyond to help us through the selling process. ......”
7th Jul 2023
reviewed by 'Alexandra'
“We have dealt with Complete Lettings for many years in excess of 10 and they are a great team headed up ......”
4th Jul 2023
reviewed by 'Aman'
“The process is soo simple and easy and the team is very polite they guide me when i need any ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: 00:00 - 00:00
Address

Complete Estate Agents
18 Church Street
England,Rugby
Warwickshire
CV21 3PU
01788 550800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £25,000 £2,800,000
Lettings 100% 99% £650 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 15 3 155 6 78 3 7 0
Areas covered
  • CV21
  • CV22
  • CV23
  • CV8
  • CV35
  • NN11
  • LE17
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rugby, CV21

“Daniel at Complete was fantastic! I was in de......”

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Nov 17,2024
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By: 'Lucas'
Nov 17,2024
0 people found
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Daniel at Complete was fantastic! I was in desperate need to find somewhere suitable quickly and he booked me in for consecutive viewings, offering me a suitable place within days. Inventory system was good too. Much appreciated!...
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“Jessica Woolman is an amazing property negoti......”

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Apr 30,2024
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Jess
By: 'Alan Stephenson'
Apr 30,2024
0 people found
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Jessica Woolman is an amazing property negotiator, attention to details far exceeds anyone else in this industry....
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“Wonderful staff. Professional and friendly. V......”

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Feb 22,2024
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Gareth
By: 'Modupe'
Feb 22,2024
0 people found
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Wonderful staff. Professional and friendly. Very happy with our apartment. Loved the welcome card we were given on moving in. Made us feel very welcome and accepted....
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“Andrew @complete was superb from start to fin......”

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Jul 15,2023
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Haydn
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Jess
By: 'Angela'
Jul 15,2023
0 people found
this helpful
Andrew @complete was superb from start to finish. He went above and beyond to help us through the selling process. At times it was stressful due to the market conditions and the issues we had with a previous letting agent. I would thoroughly recommend Complete ...
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“We have dealt with Complete Lettings for many......”

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Jul 07,2023
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By: 'Alexandra'
Jul 07,2023
0 people found
this helpful
We have dealt with Complete Lettings for many years in excess of 10 and they are a great team headed up Gareth.We live many miles away so the rental team managed our property and kept the tenants coming.The team were always helpful obliging and ...
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“The process is soo simple and easy and the te......”

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Jul 04,2023
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Haydn
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Jess
By: 'Aman'
Jul 04,2023
0 people found
this helpful
The process is soo simple and easy and the team is very polite they guide me when i need any help i really thankful for them and very glad to have my new home....
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“Five stars for Complete Lettings...”

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Jun 30,2023
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By: 'David Kentish'
Jun 30,2023
0 people found
this helpful
Gareth and his team have managed our property in Rugby for nearly 14 years and in all that time they have been the absolute best lettings agency we have dealt with. Always making sure they manage with the best interests of landlords such as myself in ...
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“I just moved into my new place today, that I ......”

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Jun 19,2023
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Gareth
By: 'Syed'
Jun 19,2023
0 people found
this helpful
I just moved into my new place today, that I managed to rent with the help of complete247. Honestly these guys have been super helpful. Especially Gareth and Chloe. Thanks again. I highly recommend these guys....
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“Renting my new home so easy. From the viewing......”

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May 06,2023
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Gareth
By: 'Andy'
May 06,2023
0 people found
this helpful
Renting my new home so easy. From the viewing, to the point that I collected the keys. Chloe was so professional. Always easy to contact, weather by phone or emails. She made the process so easy. I can highly recommend Chloe to deal with all ...
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“Gareth has been absolutely amazing. Profess......”

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May 03,2023
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By: 'Arvi'
May 03,2023
0 people found
this helpful
Gareth has been absolutely amazing. Professional advice when needed and a quick turnaround of moving into our new property. It has been an absolute pleasure with working with Complete lettings....
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“Stress free purchase and sale....”

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Apr 30,2023
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Haydn
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Jess
By: 'Margaret'
Apr 30,2023
0 people found
this helpful
Buying and selling through Complete was stress free, all done and dusted within 3 months of accepting an offer on our property. The team are very professional but they haven't lost the personal touch....
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“Simple Tenancy...”

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Apr 15,2023
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Gareth
By: 'Charles'
Apr 15,2023
0 people found
this helpful
Thank you Chloe! a seamless tenancy, everything was clear and concise for the term and she cleared up any questions/concerns I had in very good time!...
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“Top marks...”

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Apr 04,2023
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Gareth
By: 'Colin'
Apr 04,2023
0 people found
this helpful
A massive thank you to Chloe for making the rental process as easy and as smooth as possible. The return of communication was super fast and spot on every time. Chloe even went out of her way to put me in contact with previous tenant ...
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“Great company, competent people work there. ......”

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Mar 29,2023
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By: 'Iveta'
Mar 29,2023
0 people found
this helpful
Great company, competent people work there. My move to my new home went smoothly without a hitch. Thank you all team...
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“Very good help in finding a place and settlin......”

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Mar 16,2023
Minithumbup
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Gareth
By: 'Demilade Okewale'
Mar 16,2023
0 people found
this helpful
Very good help in finding a place and settling in. Helpful in everything Everything was seamless and i got enough feedback on everything...
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“I had the great pleasure of meeting Andrew Sm......”

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Mar 10,2023
Minithumbup
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Haydn
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Jess
By: 'Debra'
Mar 10,2023
0 people found
this helpful
I had the great pleasure of meeting Andrew Smith from Complete, when he showed me around the property. When asked questions he answered them all and told me all about the bungalow from ground floor up to the loft. He made it so easy I ...
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“Fantastic team of people....”

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Mar 06,2023
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By: 'Gillian'
Mar 06,2023
0 people found
this helpful
Fantastic team of people. Complete sold a bungalow for us and we found them friendly and helpful from the very beginning. They came to value the property and gave realistic advice backed up with evidence of their recent sales along with decades of experience. Esther ...
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“A big thank you to Esther and the team at Complete....”

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Feb 27,2023
Minithumbup
By: 'Amanda'
Feb 27,2023
1 people found
this helpful
A big thank you to Esther and the team at Complete. We have recently completed the sale of my late parents bungalow, and the service from the team at complete has been brilliant. Esther, came to value the property and gave, what we felt, was ...
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By: Esther Moulding
Feb 27, 2023
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Thank you Amanda it was a pleasure to assist you and your family with the sale of the bungalow and I look forward to working with you to get your home sold in March. ...

“The whole experience we found was extremely s......”

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Feb 03,2023
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Haydn
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Jess
By: 'Nanette'
Feb 03,2023
0 people found
this helpful
The whole experience we found was extremely stressful. This however was due to our solicitor and not Andrew who we found was very professional and helped us through the process. This was our first move in 37 years. The purchase part of the move was simple ...
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“Susan and I wish to thank Esther, Jess, and a......”

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Feb 02,2023
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By: 'HARRY GORDON MCCARTHY'
Feb 02,2023
0 people found
this helpful
Susan and I wish to thank Esther, Jess, and all the staff at Complete in Rugby for being professional, courteous and keeping everyone informed through all the stages of the sale. And more than that chasing legal people and builders for updates to keep the ...
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“Esther, Andy and the team at Complete were br......”

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Jan 31,2023
Minithumbup
By: 'Ellie'
Jan 31,2023
0 people found
this helpful
Esther, Andy and the team at Complete were brilliant. Before our house went on the market with Complete, we were with another agent and it wasn't an easy process and we were incredibly disheartened. From the beginning, the team worked really hard to get us ...
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“Excellent service from start to finish!...”

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Dec 23,2022
Minithumbup
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Jess
By: 'Jo'
Dec 23,2022
0 people found
this helpful
Excellent service from start to finish. I received regular communication from Esther, Jess and Andy, they made the whole process easy and relaxed for me. Can't thank them enough for helping get the sale over the line so quickly!...
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“Excellent company, especially Esther!...”

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Nov 14,2022
Minithumbup
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Haydn
By: 'Hannah Wallace'
Nov 14,2022
1 people found
this helpful
I can't recommend Complete enough, in particular Esther. From the moment I first made contact with her she was extremely friendly and professional. Our sale/purchase took a long time and was very stressful (all due to our Conveyancer) and I'm so thankful to have ...
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“I couldn't be more impressed with Andrew (And......”

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Nov 11,2022
Minithumbup
By: 'Irene'
Nov 11,2022
1 people found
this helpful
I couldn't be more impressed with Andrew (Andy) He has been working tirelessly to aid a very difficult transaction. He is polite, professional and would recommend Complete for any sales/rentals - especially to be assisted by Andy along the way. Thank you for all ...
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“Outstanding from start to end!...”

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Oct 26,2022
Minithumbup
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Jess
By: 'Paul'
Oct 26,2022
1 people found
this helpful
Esther & Jess have been fantastic from the word go! After valuation I suggested that I would be in contact if I wanted to move forward with Complete and that is exactly what happened! No pressure to hurry or pick them so straight away I felt ...
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By: Haydn Yemm
Oct 26, 2022
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Thank you for this lovely review which Esther and Jess are so pleased to receive. Haydn Yemm Managing Director ...

“Complete were excellent and made sure our pur......”

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Oct 24,2022
Minithumbup
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Jess
By: 'Sarah'
Oct 24,2022
1 people found
this helpful
Complete were excellent and made sure our purchase went through, even though we had lots of hold ups on our side which meant it took a really long time. Esther was great at keeping everything moving and making sure everyone was doing what they should ...
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“Would not recommend or have anything to do wi......”

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Oct 10,2022
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By: 'Adam'
Oct 10,2022
3 people found
this helpful
Would not recommend or have anything to do with this estate agents again. I complained due to poor business practices and a failure to follow the estate agent code with regards to purchasing a property. Once you purchase a property be prepared for long delays, ...
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By: Adam
Nov 03, 2022
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Screenshots taken and reported to the ICO, as this is a breach of GDPR law. ...

“House sale...”

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Sep 26,2022
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Haydn
By: 'AWB'
Sep 26,2022
3 people found
this helpful
I sold my house and was very happy with Esther and her team. She was always prompt in her communication and very helpful along the way. Certainly would recommend the Complete team....
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“We bought our property through complete and h......”

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Sep 20,2022
Minithumbup
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Haydn
By: 'Complete Estate Agents'
Sep 20,2022
2 people found
this helpful
We bought our property through complete and had an amazing service from them. Excellent work done, Esther was extremely helpful even after purchase. She was very patient and also forceful in pushing through the whole process. We strongly recommend them to anyone who needs their ...
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“Purchased 1 BTL property through this team an......”

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Sep 14,2022
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Haydn
By: 'Happy Customer'
Sep 14,2022
2 people found
this helpful
Purchased 1 BTL property through this team and and was happy with that service and asked Complete to look after that property. Upon purchasing my second BTL through another estate agent, my choice of managing agent was clear...it would be Complete... again. I am very ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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All complaints to be dealt with by emailing [email protected] where we will reply within 14 days.
Last updated at 10:41 AM 07/01/2022 by

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