NEVER trust this agent!
We had the branch "manager" out to value our property and she advised us that if we marketed our property with them they would hold an open day, which would generate lots of interest and hopefully offers on our property. She then told us that if we did receive an offer they would tell them that someone else who viewed the property at the same time had put in a higher offer, hoping that they would then increase theirs, that way we would get the best possible price!!!!
We can only imagine this is exactly what game they played when we purchased our property through them some years earlier!!!! (It had been on the market a while when we started seriously looking to buy, we viewed it and put in an offer the same day only to be told 2 other people were interested and we would need to increase our offer, which we did!)
Needless to say we didn\'t market our property through Ward and Partners!
However, when we sold our property and was looking for somewhere to move to we viewed a few properties through them. We found a house we loved, and put an offer in just below the asking price. I was told that the offer had been declined and the vendor would accept 165,000 but not anything less. This was within our budget, so we increased to this. I was then told......that they would go back to the vendor with this offer "but not to get my hopes up as old people do tend to change their mind alot!!" YES SERIOUSLY!!
We were also constantly pressured into coming in and talking to their mortgage advisor - even when I persistently told them we had our mortgage fully agreed elsewhere, I was also told that if I didn\'t come in and discuss my finances with their mortgage advisor I would not be classed as a serious buyer!!!! (I have not once heard this from any other agent we have dealt with!!)
I am fully aware Ward and Partners take a huge cut out of successful recommendations to their in house mortgage advisor and solicitors.
When I made it clear I would not be taking out a mortgage through them or using Martin Tollhurst solicitors suddenly they seemed very disinterested in me. From calling me up to 4-5 times a day and leaving constant messages to hearing absolutely nothing!!
They clearly have very high targets to achieve and unfortunately this is their main concern! Having spoke to people locally about my view of them I was shocked to hear so many similar bad reports!!
My advise would be to avoid at all costs, especially the Birchington branch as they wouldn\'t know honesty if it jumped up and hit them in the face!