In addition to the above, I also dealt with Paul. All 3 staff were extremely helpful, and introduced 2 good tenants to me. The second tenancy was for 18 months which was wonderful. I would definitely use Black Katz again as I feel the standard of tenants they have provided was excellent, and they listened to what I wanted or not wanted in a tenant. Also all 3 staff were easily contactable, and returned my calls promptly, and whatever queries I had over email or on the phone were answered clearly and quickly. They also got me tenants in the quickest possible timeframe and at the rental value that I wanted. Can\'t say more than that, very happy with the service received!