Holdens Property Services Ltd - Ilford, IG1

Hi "S"

We pride ourselves on the levels of customer service we provide to all our Clients, whether they be Tenants, Landlords, Buyers or Vendors. Occasionally delays may occur which are beyond our control but we always endeavour to keep people informed. If this has not happened in your case I would really appreciate it if you could contact me directly so we can see what has happened.

The fees you paid are similar to what you would pay with any professional Agency who actually do the proper checks, inventories, check ins, deposit registration etc. Any fees we charge a potential Tenant are provided in writing and explained fully before we accept a holding deposit.

It is true that a lot of our business comes from recommendations and referrals from satisfied customers and that is why I genuinely do want you to contact me. I personally assure you that we can resolve any issue you have so that you too will be a satisfied customer.

I look forward to hearing from you.

Colin Argue
Director