Mar 25,2013
By: 'Blackcatgirl'
Mar 25,2013
3 people found
this helpful
When I viewed the property, the service received was excellent.
After paying money, the lack of an inventory for a substantial amount of time led to feeling uncomfortable from the outset. When I did eventually receive it, it was such an extremely poor inventory that I refused to sign!
Extremely poor communication which has left me being unsure whether the landlord was refusing to rectify issues in a timely manner, or if he was actually unaware of issues. Either way, nothing was resolved in 8 months leaving me no option other than to move out.
I have also waited 6 weeks to be reimbursed for items agreed and have not received a penny back to date.
I would never use this company again as a tenant.
What agent could do to change your mind?
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By: Paul Broomham
Apr 12, 2013
Thank you for taking the time to add a review to allagents.

I am genuinely sorry that your experience of renting a property through Jones Robinson was poor.

Please can you call me on 01635 581991 so that we can work to resolve the issues.

Best regards,
Paul Broomham
Jones Robinson Lettings

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Jones Robinson Estate Agents

118 Bartholomew Street Newbury
RG14 5DT

01635 35010

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