They handle the usual property inspections and gas safety checks in an efficient manner. However, the main reason I rate them highly is that they provide a fast and efficient response to any problems that arise with the property. High winds took some slates off the roof and this was attended to quickly as was the felt roofing on the shed which was replaced, again following storm damage. Whenever they need to contact the landlord they do so quickly. As well as this being good for me as the tenant I also feel it is good for the landlord because it means the property is maintained in good condition.