Rainbow Reid is staffed by some of the most arrogant, obnoxious individuals I have ever had the misfortune to deal with. This attitude would be acceptable if it was justified by some standards, but the "agents" in this branch are laughably incompetent. Expect a lack of understanding of the basics of the English lanuguage, misquotation of legal terms and unjustified fees for the smallest "service" provided. When I asked for something as basic as a receipt for the deposit I had just made, I was told that I had already been given one, followed by riotous laughter. To this day, I'm not sure what was so funny. Do not use this agent.