This was our first experience of buying and selling in over 30 years and the staff at Charles Eden were very good at handling all aspects for us. We chose them because they were selling the flat we were interested in - so we asked them to sell our house under their sole agency agreement. They handled all the promotional work very professionally and we quickly had a lot of interest. They advised us on the approach to take - which resulted in a relatively quick, easy and pain-free buying and selling process. There were some negotiations required on both the purchase and the sale prices - which they handled completely for us. The whole team in the office knew all that was going on, so we could progress matters with confidence, knowing that the messages were being properly relayed to the buyers, surveyors, solicitors, etc., Overall a very good experience and I have no hesitation in recommending them to others.