We have been tenants of KFH for a few years (in the same property) and have had a dreadful experience from first to last. Despite being assured at the inventory that the property would be cleaned, we moved into a dirty flat, and the landlord had decided to dump several items of old broken furniture in our new home (our responsibility to dispose of of course). Maintainance issues have never been taken seriously, or promptly acted upon, and we continue to live in a flat with serious damp and a large hole in the plaster. Many repairs have had to be completed using our own time and money. have on occasion been responded to by simply stating that we shouldn\'t renew the tenancy (not possible at the time owing to illness and finances): there is no concept of a duty of care within this company, even when, as hereKFH are the managers of the property. Unfortunately owing to their predominance in both rental and sales in certain pockets of South London KFH have elected to abandon any concept of custoner service. Thankfully we are now able to move but KFH have robbed us one last time by charging a large fee for references!