From the moment we stepped through the door to Townsend we received great customer service from Michael. We had been on a long day of visiting estate agents and were having no luck with other agents. Michael was polite, helpful and funny (after the day we had had it was a welcome change!) and got us a site visit at a property after we had been in the shop for about 10 minutes! The property was exactly what we were looking for and we are now living there :)
The whole process from start to finish has been seamless and I would definately use Townsend again!