Claire Vincent took us to view a few properties that we had picked out. As it turned out, none were suitable but Claire listened to our requirements and within a day or two got back in touch with a property that had just come on their books and she really felt we should go and see. We viewed the property and immediately knew it was the one for us. From submitting the offer, to multiple viewings, to suggesting a conveyancer, to finding answers to our numerous questions, Claire was enthusiastic, helpful and kept us well informed throughout the process. She had a good knowledge of the local area, which was particularly useful as we didn\'t know the village very well. We appreciate that she works as part of a team, but we had no reason to deal with any other members of Maitlands on this occasion. If Claire is representative of the firm as a whole, then we would have no hesitation in using them in the future.