I would warn anyone against using Beals, we have been without a working toilet for a month now and have had nothing but problems. We have a four month old son and during December in the build up to christmas we didnt have a working boiler for over two weeks and had to stay at our parents house! The members of staff I have had to deal with have been very rude and dismissive of any issue I have had, I really wish I had read the reviews online before going with Beals.
What agent could do to change your mind?
At the very least the staff could have treated me with more respect and not spoken to me in the way they have, I will be requesting all calls and taking this complaint further.