We rented a property for 6 months from Germany. Because everything was being handled from abroad and we were not familiar to renting property in the UK, it made the case fairly complicated and delayed. I appreciate how Katie handled our case, which was very professional. She has an excellent manner is very helpful and efficient. We especially appreciated her honesty as she noticed that we had overpaid Choices which she then quickly amended and reimbursed us. We wish Katie all the best for the future.