They frequently accessed the property without permission or warning, despite being instructed in writing that I required 24 hours notice. This is standard practice for them as they originally showed me around the flat without letting the then tenants know, I\'m sorry to say. Despite being a perfect tenant in all respects and vacating the property in vastly superior state of repair and cleanliness than when I moved in - thanks to my own efforts and expense - they withheld the deposit without explanation for a month until prompted by my complaint to the DPS, whereupon they falsely claimed that I had damaged the property and left it \'filthy\'. A gobsmackingly outrageous lie, as proven by their own check-out photos!
What agent could do to change your mind?
If they had acted at all times within the law, not fabricated lies and attempted to cheat me out of money at every turn, and spoken to me as if they weren\'t a 10 year old schoolyard bully with a sub-normal IQ, then I wouldn\'t have had a problem with them.