H2L is ran by a very arrogant and rude manager, Carl. My partner was spoken to with disrespect even by the admin staff! Any concerns in which I had about my property were dismissed and did not seem of any importance, despite my house flooding on numerous occasions in the space of 10 days. The emergency contact number does not work, so at midnight we were left completely isolated with no water, electricity or emergency contact. Absolutely appalling letting agent and if I\'d have know this before hand I would have thought twice and looked elsewhere to waste my hard-earned money.