Preston Baker appeared very professional and enthusiastic about selling my property...until I signed the papers. Two weeks later and despite several telephone calls, I am still not happy with the photographs they have chosen. They do know this and have assured me that James has been asked to take an external shot. I have rang the office several times and have been asked to leave a message on their answer machine, but on the two occasions that I have, no one has replied anyway. I have spoken to the ladies in the office, who can\'t seem to get me off the phone quick enough, I feel really \'fobbed off\'. James stressed how important it was to market the property properly early on. Well two weeks on and I am still waiting to approve the brochure, which obviously can\'t be printed until all the photo\'s have been approved. I am deeply regretting my choice of estate agent and would like to warn others that they are excellent at appearing professional and helpful, but in reality they are a typical example of why estate agents have a bad press!!