Mar 21,2013
By: 'disappointed'
Mar 21,2013
1 people found
this helpful
Unhelpful and uncooperative when problems occur, completely landlord rather tenant focused, try to charge for damage that they listed in inventory. Please, however great a property you may have seen that they have, however desperate you may be, avoid Wamsley, because you will regret using them.
What agent could do to change your mind?
Been helpful and shown a pro-active attitude when we had problems, not tried to rip us off from our security deposit.
Attached Files
Was this helpful? Yes
By: Walmsley
May 09, 2013

We feel it important to respond to your comments as were we disappointed to hear that your experience with us was unsatisfactory. As you know, our check out findings have been referred to the dispute service, this is a legal procedure and complies in line the tenancy deposit scheme.

It is unfortunate that an agreement could not be made regarding this matter and we are currently awaiting the adjudicators final decision with the aim to satisfy both parties.

Kindest regards
Walmsley Residential Lettings

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Walmsley Estate Agency

9-11 Bridge Street Caversham, Reading

0118 947 0511

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