May 11,2010
May 11,2010
1 people found
this helpful
Spoke to them about renting a 2-bed flat in Canary Wharf - without question some of the rudest, least helpful people I have ever spoken to, they spoke to me as if I was utterly stupid. If Morgan Randall treat prospective customers like that, God knows how they behave once they've got you signed up.

A strange way to do business indeed, perhaps that's why they're in administration. Lucky escape by the sound of it.
Was this helpful? Yes
By: Morgan Randall Customer Services
Sep 18, 2010
Dear Sir/madam,
It is not quite clear what your grievance is and what your circumstances are and neither have we received any proceedings so we are unable to identify you as a client however, if you would like to contact us via we would be more than happy to look into the matter. Please note that we have a complaints procedure which we adhere to and can be made available upon request. If your complaint is not dealt with in a satisfactory manner you also have the option to escalate your complaint to the property ombudsman for letting agents of whom we are a member. The property ombudsman is a third party independent adjudicator and they take complaints as seriously as we do.

Unfortunately when you choose to raise a grievance on a third party website via an anonymous username, there is little that we can do to help or determine the genuine nature of the complaint, as there is no way of validating the authenticity of your complaint. Please do get in touch with us at and we will be happy to resolve any issues you may have.

Morgan Randall is not in Administration and we would ask you not to confuse us with another company.
By: Weller (current tenant, but not for much longer!)
Aug 14, 2010
"If Morgan Randall treat prospective customers like that, God knows how they behave once they've got you signed up."

It only gets worse, I can tell you for sure.!

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Morgan Randall

Discovery Dock East, South Quay Square Canary Wharf, London
Greater London
E14 9SH

0207 510 0902

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