The agent took on our property as a joint agency agreement after another agent had had it on their books for some time. They marketed to property well and achieved lots of viewings which resulted in a sale at asking price. They then spent a lot of time managing the chain and several times went over and above what I would expect from an agent to make sure we were able to purchase a property and move on. I couldn\'t ask for more. They also are friendly and approachable people who seem to care about their clients.