The agents have now withheld our deposit for over a month. They are claiming that a cost of £170 was needed to clean one window, 1 tray from the fridge and the bathroom sink. During our tenancy they repeatedly ignored our complaints about the damp and kitchen ceiling, until it finally collapsed and had to be repaired. Even the builder to came to fix it, commented on how more work needed to be done, but the agents said not too. We phoned up three times to ask for pest control to come and deal with mice, but every time was told someone would get back to us, they never did. Now we are in a long running dispute over the amount of money they are claiming is needed for a cleaner, and have said they will wave the £30 admin fee as a "good gesture." Avoid them, take photo\'s of everything if you do choose to move in as they are also trying to charge us for dust in the bathroom.